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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 16,031 reviews
  • Rated 5 out of 5 stars

    The ultimate in comfort control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad was in HVAC so we have owned programmable thermostats for decades but this takes it to a whole new level. We had a little bit of a slow start because the heating company that installed our furnace did not know how to help us pair it with our Alexa. The Nest support team was great at working with us and got us up and running. The eco setting is great when we leave home and when we are on our way home we can get the house to the temp we need it to be when we get home from hundreds of miles away. No more calling on neighbors to come in and make adjustments we can do it from our phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. The AI tries to keep the heat lower than I would like so there is a bit of back and forth with it on that but that will work itself out as the unit learns our routines. I think the learning feature is worth the extra cost. I like that it works with Alexa. I had a choice between this and the new Amazon one but I went for the Nest because of the learning feature. That means that the unit creates the AC schedule rather than I having to enter it in myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted a nest product. The quality of the quality is fantastic and the look is amazing. The features are amazing and in the long run will save you a lot of money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Took a while to get a charge recommend charging before installing. Beware as it will also start operating as it learns. We have found the temps changed quite a few times as it was following the schedule it learned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already saved on electric bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. We have been pleased with how it has already led to lowered power usage. Being able to access it via the iPhone app is a great plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very beautiful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very beautiful product for a thermostat. I got it installed but it is DIY also. Its operation is a breeze and very intuitive. It looks like a state-of-art on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to self install, set up even easier and after a month it just knows what to set the temp at, very happy with the purchase. Wish it was a little cheaper though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    That's one smart thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for a thermostat, just get a nest. This product works exactly as advertised. Already have a schedule and it's saving me money. Outstanding design, clean, and neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the beat thermostat. It is easy to use and easy to install and co figure. It learns when you adjust the temperature throughout the day and knows when you are away and can set the temp higher to conserve energy. I have two homes and bought one for each home. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because a friend said it had been terrific for him and I could control it from my phone. It was on sale and I was getting a Google Home Mini also, this could be used to change Nest settings too and I thought I'd place it near the bed so it could control temp adjustments at night. BOY AM I GLAD I bought THIS! What a gem! it can change settings if I'm home or away saving me plenty already. My Best Buy guy was able to install in about 30 minutes, and it's pretty. I recommended to another friend who was remodeling and they put in 2 and separated the house into two zones really saving them money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, very happy with device . Enjoying east function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS THERMOSTAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a thermostat my wife could control anywhere in the house ( knee replacement surgery). OMG This is it App allows you to take a pic of current wiring. It will tell you f Nest is compatible. AND show you new wiring scheme. Saves old one in case you move and take NEST with you. 30 minute install including wifi search and programming. Includes level in base. Also base plate if nest doesn't cover current spot. App allows you to control from ANYWHERE. across town or across country. BUY THIS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i still learning but is the best thermostat i ever used. I have two one in each floor. Easy to use and it look great in the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for any home to become a smart home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to install on most heating and AC systems. Instructions were simple and easy to follow. The system learns your habits and home air flow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. My favorite feature is it automatically changing to Away mode when we're all out of the house. No point in heating an empty home! They recently updated the Nest app so that you can have multiple accounts controlling the same Nest(s), meaning my wife can use her own account and it tracks both our phones to know when to go into 'Away' Mode. I also like that I can see our usage history to see what days we use the most energy, though I wish it would let me look at a longer history than just one week. It doesn't yet work with Apple Homekit, so if you are looking to control your Nest with Siri, keep waiting. Other than that, a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and easy to use even though I have a heat pump and took a few minutes to figure out the wiring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat! So convenient to control temperature with phone & it does learn from your own habits. Bought 2 of them & recommend it for anyone to all save some $.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is VERY easy to set up. It learns when you are home and when you are not to change your cooling/heating. Love the you want you can manage settings from anywhere,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to use & looks good, I definitely would recomend this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very functional and easy to use product. I have it integrated with smoke/co detectors (also by Nest) so that the heater is automatically shut down when the detectors go off.

    I would recommend this to a friend