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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. I can now regulate my home temperature from anywhere. Waiting for the learning part to adapt.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wi-Fi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for roughly a year and a half and I have had no issue with it. That is until recently, and upon further research the nest thermostats have had and it appears they still have issues with the wi-fi in the thermostat dying. I'm still giving this a decent review as other then the recent failure of the wi-fi in the thermostat dying this has been hassle free and very convenient to use with the app and not having to get up and walk half way across the house to make an adjustment.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there! Thanks for providing your detailed feedback on the Nest Learning Thermostat. I'm glad to hear that you have had a generally positive experience with the thermostat, finding it hassle-free and convenient for controlling your home's temperature. It's unfortunate to learn about the recent issue with the Wi-Fi connectivity, and I appreciate your understanding. We want to provide a better resolution, we recommend reaching out to our dedicated team of specialists on the Google Help Center: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Wanted the Ecobee but nothing beats the Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so wanted the Ecobee. Got to love the integration with Alexa. However, you need to have the right wiring to support it. Upon that disappointment, decided to go with my trusty Nest. It just simply works, Plus you cant beat its ease of use. So if you dont have the common wire, go with Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is easy to install. It learned our daily routine and sets the temperature according to our presence. The electricity bill has gone down around 15 dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very good looking and design! Easy to use from the panel and from the Nest App.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and was easy to install. Very intuitive to help save on energy costs. And I can make sure my dog is comfortable while I’m at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product.. works great n easy setup. ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice addition to a smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a compact little device that eliminates the manual job of adjusting the thermostat. The voice command functionality is well-integrated into Google Home, and setting it up is a breeze. The installation of the thermostat might require professional assistance but that's only if you have older wiring in your home. In some cases the device ships uncharged, so you'll have to charge it a bit (using a USB charging cable) before installing it. On the whole, this smart thermostat is well worth the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Digital thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by what is positive: Nice design Easy to use Connects to wifi Negatives: Difficult to change background color Difficult to register on nest site, the code provided would not get recognized. Had to repeat 4 times and no luck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to see if it will help on energy usage...so far it is very easy to use..takes time for it to learn your patterns. Like that I can change setting from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Update to the typical thermostat

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd one for my other house. Very easy to set up, love that you can get remote sensors and clean look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced a version 1 that died. Still happy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Easy troubleshooting when issues arise. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote wonder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. Love monitoring and controlling from remote locations. Same price as electric company discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had to get another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one for the first floor last month and had to get one for the upstairs. Great device and with the app it is so easy to adjust the temp even when we arent home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, paired with Alexa is awesome. Can set the ac from bed or on my way home from work. Also there is almost always a rebate from your local power company

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and easy to install real nice modern look for my living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well. App could be improved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy setup. The app/sync process could improve though. It initially took a few tries to get it paired.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AlexN. Thank you for sharing your experience on Nest Learning Thermostat. We are glad to hear that you had an easy time with the setup. We appreciate your feedback on pairing and connecting the thermostat to your phone and have taken note of it. If you need any help in the future, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding product. You can not go wrong with adding another Google product to your collection. Easy to install & operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like advertised ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In this day and age - your just a web search away from knowing virtually anything and everything about a product your interested in. That being said - instructions were easy to follow for installation. It looks great installed, and is working without any issues so far (going on a couple months now). It saved us on energy usage and the apps works like it should. Can't ask for more for my money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a handy person and installation was quite easy. Product does what its supposed to, have had no issues over the time I've owned it.

    I would recommend this to a friend