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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, the learning portion can get s a little frustrating, but works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well Spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the ability to control my home heating and air from anywhere. My old wall thermostat had timers and was programable but really hard to use. The Nest is real simple to use, program- and after a while it gets to know your habits and pretty much teaches itself how to keep the home comfortable. I also received a rebate from the gas company which is a bonus. and will be saving overall on my heating and air bill now that I am in control. I have other smart home devices like Wink, Ring and Nest carbon dioxide detector which all work well with one another. 100% happy and would recommend the Nest Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enhanced Comfort and Efficiency: Google Smart Ther

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Smart Thermostat is a game-changer! Easy installation, intuitive interface, and seamless integration with Google Assistant make controlling the temperature a breeze. Its smart learning capabilities optimize comfort while reducing energy bills. Remote access and energy-saving reports add to its appeal. Highly recommended for any smart home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works seamlessly with Google home. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes it so simple to adjust my thermostat from anywhere. Super simple to install just make sure you follow the instructions on the phone App

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Make sure you check current unit to avoid extra install delays. This is my second house with a nest purchase. 1st one was plug and play. 3 wires. This recent purchase was for nicer house with humidifier setup on old Honeywell module in basement. Make sure you review if humidifier hookup is needed as you need 7 conductor wiring to bypass and hookup. I paid install tech this time as I had to bypass honey well outdated setup and wanted to ensure it was correct.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well over a year and still working great!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had ZERO problems with our Nest Thermostat. Very easy to install if you have any sort of handyman experience. We noticed a reduction in our utility bill almost immediately. We like the fact that if we return from work, shopping, etc early we can set the thermostat before the drive home, so the temp is already adjusting and the house is comfy before we arrive. Its also nice to be able to adjust temp without getting out of bed. The fact that it works with our Nest Protect Detectors is a great bonus that hopefully we never have to use. But it definitely adds to the value. The only feature that this thermostat is lacking is a "HOLD" feature for any specific temperature. I'm not sure why Nest hasn't updated its app or firmware to add this feature because every programmable thermostat has incorporated this feature for vacations, travel, etc. Other than that we have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is actually more useful in keeping house at desired temp levels in real time. The functionality is fantastic. The ability to change remotely is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A homeowner's MUST HAVE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a Texas resident or somewhere where you heavily rely on your HVAC unit, then I highly recommend a NEST. It's programmable online, on a smartphone app & everything is so user-friendly. It was a breeze to DIY install. Took no time & you don't have to be a professional electrictian whatsoever. Rather than continue to waste money on a non-programmable thermostat, this is a MUST HAVE. If you want your home set at a particular temp while you're gone, or if you change your mind (or the weather does) then you can simply adjust via the app. So simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the thermostat over the holidays. Easiest thing to install and the fact that we can control it from anywhere. It is going to pay for itself .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Future of AC & Heating

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly well. When out of the house I can control the temperature should I forget or simply wish for it to be warmer/colder when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product!! I was so excited to purchase this item for my new home. It is amazing. Such easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install, love the app! It is so easy to control and looks awesome. Cant wait to see what this does for or energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install took less than 5minutes, using with the app is great as you can have temp set before you walk in the door. Certainly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Nest from Best Buy as I always have been impressed with the technology. Had trouble installing it due to glitch with the wiring but overall pretty easy to install and set up. Looks cool and easy to manage through the app or directly, ended by buying and installing three of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature is how it can predict when you are away to conserve energy. It's easy to use and very intuitive. I also like being able to turn it on while I'm driving home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invedtigator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have ever owned it easy to use and has helped me keep my home temperatures controlled with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy with rebates from electric company

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Energy saving device. Control from anywhere.easy to install. I live in an apartment and use this device to help with savings. Instructions walk you through every step via video. The device eventually learns when to adjust temp. It vontinues to learn depending in uour weather as well. Control heat and cool. Cycles air if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Learning Smart Wifi Thermostat - Stainless Steel, works really grate and WiFi you can set up temperature

    I would recommend this to a friend