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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a regular programable thermostat to this and do not regret it. Nest customer service had me send a picture of the current wiring and then instructed me where to put the wires. Very simple to setup and the app is awesome. It learns how you like temperature in your home throughout the day and programs itself. Bonus: our amazon echo connected to this! We can tell Alexa to adjust the temperature from the couch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invedtigator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thermostat I have ever owned it easy to use and has helped me keep my home temperatures controlled with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple functions and installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 2nd once for my other home since it all works from one app. Nice simple design and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works as expected. Sleek design. Excellent price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install took less than 5minutes, using with the app is great as you can have temp set before you walk in the door. Certainly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the thermostat over the holidays. Easiest thing to install and the fact that we can control it from anywhere. It is going to pay for itself .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat is actually more useful in keeping house at desired temp levels in real time. The functionality is fantastic. The ability to change remotely is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool looks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks neat and very cool, easy to use and specially when you are away and need to turn up the heat or cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. In comparison to ecobee I prefer Nest thermostat better. Package with sensors and you can monitor the temperature in multiple rooms of your home. Also you can look back 10 days and see how long your unit ran each day. Scheduling is easy as well or you can use the self learning mode. Check with your local electric company for rebates on having a smart thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Ease of use, automatically selects temperature when away, this means savings. Can program while away. Very happy with purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an older thermostat. We like that this one can be connected to WiFi and hooked up to our google nest we can operate this from just about anywhere using our phone or tablet. I love how I can just speak to my google nest and tell it to turn up or down . The only thing I don’t care for is the ECO mode, because I prefer to change the temperature when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my first Nest from Best Buy as I always have been impressed with the technology. Had trouble installing it due to glitch with the wiring but overall pretty easy to install and set up. Looks cool and easy to manage through the app or directly, ended by buying and installing three of them.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless conection can seriously degrade battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of 4 original purchases, this was my second replacement. Problems with charging, problems with wireless connections. When it works it's excellent. The original battery also is not available; the ones on the internet are not the same. Battery replace is a nightmare, thin metal cover tears when you try to pull it off the sticky tape. The unit has a usb charge port on the back that can be used with a phone charger to charge the battery if you get a low battery warning. If the internet connection is lost it will seek an seek it till it pulls the battery down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second google nest. It is easy to use and looks really good. The best part is that you can control the temp via your smart phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program, remote sensor is fabulous.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed at the time of a HVAC replacement, so can’t comment on ease of installation, however have loved the ease of programming and use of the WiFi connectivity. I choose this model for the ability to use remote sensors, and the one in my living room ensures that the system is “reading” the area most used. The thermostat itself is in a room that tends to be the hottest, so it was never easy to make the rest of the rooms comfortable. Will not be using the “learning” features right now, and don’t know if the eco features will be of much use, but still very pleased with the thermostat. One thing I wish I had known was that the backer plate is white. I wish I had also chosen the white thermostat, I think it would have blended in better, but the stainless still looks fine. I was not able to get the remote sensor at Best Buy, had to secure it elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget to have

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat to use if your home is connected. Works well and easy to set up. Make sure you get the wires hooked up correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best feature is how it can predict when you are away to conserve energy. It's easy to use and very intuitive. I also like being able to turn it on while I'm driving home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game changer for cost savings and temp monitoring

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is definitively a must if you want to keep track of cost, adjust temperature remotely and keep comfy on all spaces. The fully take advantage of the thermostat, I do recommend adding nest temp sensors to be able to identify zones in the house that are at different temps from where the main thermostat is located. With these two options combined, you can control the times and zones of the house where the AC or heating needs more flow and would help control them accurate. The four stars is due to the fact that it has preset times (morning, afternoon, evening and night) and it does not allow the user to change the start or end times of each preset. Not a big deal once you learn how to change other settings, but would be nice to be able to change them to avoid having to look for workarounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical about this thermostat, but after a very easy self installation, this little gadget hasn't stopped surprising me. It starts learning a routine pretty qickly and tells you how much time your heat/ac equipment has been on per day, and also identifies the days that you have economized usage. Out of 10 days, 7 has been minimal... I fan wait seeing my next electric bill!!! moreover, I really enjoy not having to get out of bed to set the tempetature... I either open the app, or ask Alexa to do it. It has been a short time since installation, but I'm already in love with my Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, and easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in a bundle package, and was not disappointed. The display is nice, and it is super easy to setup. Using the Nest website's tutorial videos, I was able to swap this out from my old thermostat, and get it programmed in under 10 minutes. The thermostat learns my family's routines, and over time makes adjustments based on what it learns. The display is customize-able with different information. It is very easy to adjust the temperature or switch from heating to cooling. Using the Nest App, you can customize schedules on your own, and there are even "eco" settings, where you can let the thermostat run to a temperature to save you money on your utility bills. I also bought 2 of the optional Nest temperature sensors (because I have a 3-story house). The only downfall to those that I didn't know about is the system can only run, based on which sensor you choose (in my case, I can make it heat my house based on the thermostat on the main floor, or one of the sensors in the basement or on the 2nd floor. But not all 3). I can also control my thermostat/temperatures from my Google Home speakers or displays; along with the app. And, with the Google Home Assistant, you can set up "routines" in there. So when you leave the house, you can make a routine and say something like "I'm leaving", and it would turn down the temperature to an Eco setting.

    I would recommend this to a friend