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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 16,031 reviews
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works as expected. Sleek design. Excellent price at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and just works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation and works as expected. Scheduling and learning features are useful and haven't had any issues with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this thermostat in a 2nd home. It allows me to monitor the temperatures in the house and adjust them when needed. Easy to install and program and the app works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NEST was really easy to self install and set up. They walk you through each step as you go. It has been simple to use and manage the temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Smart - Easy Set Up

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Installation and Set up. Great reliable Software and convenient. Monthly usage data breakdown by the end of the month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very smart thermostat, installed easy, Customer support very helpful, with installation, has saved over 50-70 dollars a month on my energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Remote Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote looks goods, works great, and I love the convenience of setting or even changing the temperature from work or while in bed at night!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Smart Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First smart thermostat. Appears to be working fine. Now sure who's learning more, me or it. Still figuring out how to use the more involved features like Cool to Dry and Home Sense. Very easy to install, just remember if old thermostat has a jumper (between Rh & Rc for example) so does this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very easy to operate. I control with my phone when am away.i can also manually operate nest. The unit will learn your present when your or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition to my Nest collection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can schedule cooling and monitor/change temperature remotely. Easy install. With it had humidity function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of installing and the ease of learning the product. The ability to control the temperature in the house with the click of a button on my phone is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! It works fine, and I love how it looks in my house I don’t like the big white boxes this one is neat and cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOGLE NEST THERMOSTAT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS GOOGLE NEST THERMOSTAT IS VERY SIMPLE TO INSTALL AND VERY EASY TO USE. I ENJOY THE REMOTE USE WITH YOUR CELL PHONE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to monitor my Heating and cooling from my phone. I like the way it learns how warm and cool I like my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I am able to view the temperature away from home at all times. Set up and adjust temperature before I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. In comparison to ecobee I prefer Nest thermostat better. Package with sensors and you can monitor the temperature in multiple rooms of your home. Also you can look back 10 days and see how long your unit ran each day. Scheduling is easy as well or you can use the self learning mode. Check with your local electric company for rebates on having a smart thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an older thermostat. We like that this one can be connected to WiFi and hooked up to our google nest we can operate this from just about anywhere using our phone or tablet. I love how I can just speak to my google nest and tell it to turn up or down . The only thing I don’t care for is the ECO mode, because I prefer to change the temperature when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Easy to use and looks classy on your wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to program, remote sensor is fabulous.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this installed at the time of a HVAC replacement, so can’t comment on ease of installation, however have loved the ease of programming and use of the WiFi connectivity. I choose this model for the ability to use remote sensors, and the one in my living room ensures that the system is “reading” the area most used. The thermostat itself is in a room that tends to be the hottest, so it was never easy to make the rest of the rooms comfortable. Will not be using the “learning” features right now, and don’t know if the eco features will be of much use, but still very pleased with the thermostat. One thing I wish I had known was that the backer plate is white. I wish I had also chosen the white thermostat, I think it would have blended in better, but the stainless still looks fine. I was not able to get the remote sensor at Best Buy, had to secure it elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty, but pass on the "machine learning"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat, easily the best looking one on the market. If i could redo it though I wouldn't get stainless steel, the white or black models look a lot better. Also I disable the smart learning feature, while that's their main marketing gimmick here I feel using the robust scheduling interface to set exactly what I want makes more sense - otherwise the device just continually messes with your scheduling any time you deviate from your normal patterns on any given day.

    I would recommend this to a friend