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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 16,031 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and is fantastic to have I. Arizona so you can easily turn on the air when your on your way home and cool down the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great energy saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was easy to install with the step by step instructions and it’s already saved us money on our bill. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek with good view

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed a month before - installation is quite easy with helpful video and happy to have bought. Like it sleek body with a good visibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Wi-Fi Themostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and I was able to pick it up at a pretty unbeatable price. Super easy to use and the setup took only about 20 minutes. I love all of the features and the app allows you to make adjustments if you don't have the automatic preferences selected or need to make a change. It is great how the thermostat learns when you are typically home or away and anticipates this by making adjustments to the home temperature in advance. I highly recommend this product based on all of the features and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The units were easy to install and everything you need comes in the box. I recommend checking the wiring on Nest's site before buying to ensure your unit is compatible. The installation took about 5 minutes and another 5 minutes to configure. No issues reported and I do not have any negatives about the units. There's an energy usage monitor so I'm estimating that I'll probably make up for the cost of the unit in a year or a little beyond. The biggest savings I'll find is with the ability to turn the unit off and remote activate when your an hour away returning from a vacation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cooling, warming, and easy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat was so easy to install. The Nest app makes you take a picture of your previous one so you can easily replace it if needed, such as a rental or apartment. The installation was incredibly straightforward, with the app guiding you through the process. While it was a little weird to get the mounting plate installed, it was due to the box I have in my apartment. I would highly recommend this for anyone wanting to save energy while tracking their usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, already saving money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my nest a few days ago and I'm already saving money. The Nest reads temperatures correctly and my unit doesn't cut on nearly as much. I can't wait to see my electric bill after having this in for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Thermastat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat looks great and seems to work fine. I haven't used all of the features yet--I need more time to read up on all that it offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a four zone vertical system and bought 3 of these Smart Thermostats (left the existing one in the basement for now). These thermostats were extremely easy to install and jumped right onto the house network and my google online system, where I have 2 other Nest cameras. The app works seamlessly. With routine manual adjustments of the temp on the app and/or thermostats, the three floor system appears to be learning and may even be anticipating when to ramp cooler or go to "eco". So far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wireless conection can seriously degrade battery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of 4 original purchases, this was my second replacement. Problems with charging, problems with wireless connections. When it works it's excellent. The original battery also is not available; the ones on the internet are not the same. Battery replace is a nightmare, thin metal cover tears when you try to pull it off the sticky tape. The unit has a usb charge port on the back that can be used with a phone charger to charge the battery if you get a low battery warning. If the internet connection is lost it will seek an seek it till it pulls the battery down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very user friendly. The ability to control your thermostat from your smart phone, whether at home or away is a very nice feature. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these to replace my previous programmable thermostats for upstairs and downstairs. It is appearant when taking these out of the box that they are of high quality. They were very straight forward to set up. I would recommend patching and painting under your existing thermostat for the "cleanest" look, however, they have thoughtfully supplied a cover plate if you decide not to. The software updated during set-up, but was easy to connect to my wireless network. So far I am very impressed with the quality and functionality. I feel you get the additional value for the price paid and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and extremely easy to use. The app on my phone allows you to adjust the temperature and regulate settings. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very easy to install (I had mine installed and on the wifi in under 20 minutes). I love the intuitive interface and controls in the app and the Nest itself. I wasn't sure how much money it could save me, but in the first month using the Home/Away feature, I was surprised at how often we were away and heating the house for no one. Our first bill this winter with the Nest was about $50 less than the previous winter month with similar conditions. I love the reports you get in the app about the daily usage as well. I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely user friendly and easy to install. Nest package comes with back plate, screws, and even screw driver and built in leveler. I was not sure if the Nest would be compatible with my unit, so I called the company directly. They were great. I sent them a picture of my unit and wires, and within 2 minutes they sent me back a personalized wire configuration map. They even sent a follow up email to make sure I was able to install correctly. I have only been using for a few weeks, but I am already starting to save money and energy! I will be buying a second Nest soon for my upstairs unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I had this item for about a month and it has been working just fine. Set up was easy and the instructions were pretty straight forward. If you are looking for a smart thermostat, I recommend you look into buying this one. Everything can be pretty much controlled from you phone and the app is pretty easy to navigate through. I know this thermostat can be pretty pricey but you can often find rebates online or you can ask your electricity company to see if they have some kind of offer. Best Buy also has deals, so keep an eye out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this myself after watching a couple of YouTube videos. This thermostat works great, easy to use and control from anywhere with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and set up! Thermostat works great and I love being able to control the settings from any where at any time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love our nest Thermostats!! Easy to install and easy to use. The google home app is the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about purchasing one of these because they are the most expensive of the smart thermostats. I was very impressed with the build quality, and also the instructions to wire it. Installing this was a breeze because the instructions were so clear and there are even videos which make it even easier. Total installation time took about 15 minutes. Everyone is impressed when they see it. I love how Incan wake up in the middle of the night and change the temperature from my phone without even leaving my bed.

    I would recommend this to a friend