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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to install and saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest was very easy to install (I had mine installed and on the wifi in under 20 minutes). I love the intuitive interface and controls in the app and the Nest itself. I wasn't sure how much money it could save me, but in the first month using the Home/Away feature, I was surprised at how often we were away and heating the house for no one. Our first bill this winter with the Nest was about $50 less than the previous winter month with similar conditions. I love the reports you get in the app about the daily usage as well. I am very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I had this item for about a month and it has been working just fine. Set up was easy and the instructions were pretty straight forward. If you are looking for a smart thermostat, I recommend you look into buying this one. Everything can be pretty much controlled from you phone and the app is pretty easy to navigate through. I know this thermostat can be pretty pricey but you can often find rebates online or you can ask your electricity company to see if they have some kind of offer. Best Buy also has deals, so keep an eye out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and extremely easy to use. The app on my phone allows you to adjust the temperature and regulate settings. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about purchasing one of these because they are the most expensive of the smart thermostats. I was very impressed with the build quality, and also the instructions to wire it. Installing this was a breeze because the instructions were so clear and there are even videos which make it even easier. Total installation time took about 15 minutes. Everyone is impressed when they see it. I love how Incan wake up in the middle of the night and change the temperature from my phone without even leaving my bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to control it anywhere. Can lock it for the visiting guest who thought our AC should be set on 74. Only thing is, when replacing another thermostat (mine were Honeywell), be sure and look at the bottom designation/heat pump identities of the wires in order to hook up correctly with this Nest. Otherwise awesome. The provided trim plate isn't very attractive and is simply white so if you need to dress it up, look for a color plate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed this myself after watching a couple of YouTube videos. This thermostat works great, easy to use and control from anywhere with the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, already saving money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got my nest a few days ago and I'm already saving money. The Nest reads temperatures correctly and my unit doesn't cut on nearly as much. I can't wait to see my electric bill after having this in for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Easy to Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely user friendly and easy to install. Nest package comes with back plate, screws, and even screw driver and built in leveler. I was not sure if the Nest would be compatible with my unit, so I called the company directly. They were great. I sent them a picture of my unit and wires, and within 2 minutes they sent me back a personalized wire configuration map. They even sent a follow up email to make sure I was able to install correctly. I have only been using for a few weeks, but I am already starting to save money and energy! I will be buying a second Nest soon for my upstairs unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very user friendly. The ability to control your thermostat from your smart phone, whether at home or away is a very nice feature. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surprisingly great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The Wi-Fi capabilities make this thermostat easy to use and convenient for your life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 for a dual zone system. I had some some initial setup issues that caused my AC to kick out heat. My mistake not the Nest. Once I corrected one wire it worked perfectly. Looks really sleek on the wall and the farsight is nice, but I really like the scheduling in the Nest app. It’s effortless and helped me keep the AC off during peak times. Gen3 models are starting to be sold at discontinued prices so picking 1 or even 2 up is reasonable considering the money you’ll save. Remember to check for rebates with you power company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two of these to replace my previous programmable thermostats for upstairs and downstairs. It is appearant when taking these out of the box that they are of high quality. They were very straight forward to set up. I would recommend patching and painting under your existing thermostat for the "cleanest" look, however, they have thoughtfully supplied a cover plate if you decide not to. The software updated during set-up, but was easy to connect to my wireless network. So far I am very impressed with the quality and functionality. I feel you get the additional value for the price paid and would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neat and efficient.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy to use this device is. I installed myself and never has issues with. My electric bill has been lower since purchasing this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this works perfect. Only draw back was that it thinks for it self. So even when I set the thermostat to 80 it would cool of tbe house go 78 since that was my daily set. But once I figured how to turn it onto a “ Normal “ thermostat, its great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I bought. I love how easy it is to set up and use. Just make sure you have the right type of power (If you have 120V, this is not for you). One of my favorite features is how it learns your schedule and it adapts based on your preferences. One other cool feature is that if you have Nest home protect (Smoke/Carbon Monoxide detector), and you have your alarm go off, it will automatically shut off your furnace/AC unit. One hint I can give you is to use the far side feature. It makes the digits bigger, easier to see from far away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Works as advertised definitely would recommend it. Extremely easy to install, waiting on utility bill to see what savings it causes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, works just fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Gen 3 model to be able to use the remote sensor with it. It was an easy install and the unit works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest products!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and set up! Thermostat works great and I love being able to control the settings from any where at any time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome! Very easy to set up and use. Have had zero issues since installed. The app is easy to navigate and easy to change settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super great product. love how everyone can control through the app on the phone. Took me less than 10 minutes to set up and i'm as handy as a gummi bear.

    I would recommend this to a friend