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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already installed one at my house. I purchased this one as a gift for my parents. Installation is easy and has videos to follow. Just check to verify compatibility with your system before purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we purchased nest after our old thermostat broke down and decided to get something easier to use specially when we forget to turn off the AC when we leave the house for a long periods of the day. nest remembers what is your usual temperature and schedule and when we get home it is already running for us and turns off in the morning and turns into eco mode which we are yet to see our bill which we are sure it will be a big change. so we totally recommend getting a nest for your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. All the instructions are given and are very accurate. I had no problem installing in about 15 mins. It is east]y to control via iPhone or iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keeping it cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy shows me what im spending in energy. Its learnef our cool and hot spells in the south!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent smart device for home. Love ease of setting schedule via smartphone. Reporting feature also excellent in providing insight into energy usage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works pretty well—until it doesn’t. I’ve got it set up to come on at 7 am and go off at 9 pm, which it does—most of the time. Every now and then it doesn’t. It’s easy to fix with the app on my phone to manually turn on the heat, but it seems like it should turn on just like it did yesterday. The Best Buy technician didn’t know how to set it up to do what I wanted, so that was frustrating. The thermostat comes with a screwdriver set to aid in installation. The technician was going to keep that until I made a passing comment about how useful it would be at that size. Then he “offered” it to me. It’s mine…came in the box…he should be making sure I received it. I’d do like how easy it is to adjust the temperature from the app, for example when I forget to turn the heat down when I’m away from home.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for sharing your review. We're sorry to learn that you're experiencing some difficulties with your Nest Learning Thermostat when it comes to setting up a schedule. We'd recommend that you reach out to our support specialists so we can provide you with troubleshooting steps that may improve your experience with setting the schedule of your thermostat. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Last Thermostat you’ll ever need

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clean and modern looking. I installed it myself and was very simple to do. Love the fact that you can run everything from you phone with the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Nest I bought, this is for a home I renewed. It is very easy to install and to configure. I like the convenience to change the temperature setting using the phone or talking to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great / goood product , works well would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Use it with my alexa. Learns you schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so amazing and stylish I’m at a loss for words

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yea Great product. Works well and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is one of the best and easiest thermostats to use and install. Regards of spinning the dial or using the app, it's very responsive and intuitive. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful and intuitive

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install on the wall, set up in the home. It's eco mode is also very cool, it automatically turns off the system to power saving temperatures when I leave the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best, value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. User-friendly. Great value Best thermostat I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy/Dollar Savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, especially using your HVAC professional during routine maintenance. Easy to program and use - “self-learning feature works to set temp settings. Well worth getting - highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. My house is always set as the perfect temperature and it’s saved me lots of money in my monthly electric bill. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A lazy bum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly bought this cause I like tech and I’m lazy. A bit tricky at first but after the install things are working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most Awesome Thermostat Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this thermostat in use for approximately six months. It works great with my dual fuel (electric & gas) system. I love the ability to control this thermostat remotely from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy smart thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup... enjoy being able to adjust remotely and looks great... still gauging if energy saving mode is working well but overall would recommend

    I would recommend this to a friend