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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 16,031 reviews
  • Rated 5 out of 5 stars

    Worth the investment

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device. My house is always set as the perfect temperature and it’s saved me lots of money in my monthly electric bill. Worth the investment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 2 months and its been good so far. I like how the thermostat looks and I like the learning feature it has. As far as the menu though its ok but EcoBee in my opinion has a better looking more user friendly menu. I also prefer EcoBee scheduling system over the Nest. Overall its a good product but could be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort ease

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Six weeks in, Nest has met all expectations. Well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a second nest thermostat for our in law suit & couldn’t be more satisfied! Packaged with a google mini & I can remotely control the entire house temperature any where at home. Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well was hard to set up though definitely recommend a professional to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the nest thermostat is great. I just bought it about a month ago, so I can’t see any savings yet, but I think it will do as it’s supposed to do. Works great on the app! Definitely a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great useful it collaborates with actual outside weather and yourself to adjust temperatures for your best confort and you can control it from anywhere as long it’s connected to wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This's thing is amazing! There is nothing bad about it. Good customer service and support. Good savings on my gas bill. Good looking on my wall. This thing knows when I am home and when I am away. It's the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and it even learns your habits. I wouldn’t ever change back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Remote management, scheduling and monthly recap are all awesome I just wish they’d partner with bigger rebates with electric companies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy smart thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and setup... enjoy being able to adjust remotely and looks great... still gauging if energy saving mode is working well but overall would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great until it fails and must be replaced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works, it's great. 4 stars because this is a replacement after the original failed secondary to a known wifi issue with no solution despite being known for years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, MkB1. Thanks for giving us feedback and we’re glad that you find the Nest Learning Thermostat great. We’re sorry to hear about the experience you had, and we’ll share your feedback with the right team as we’re constantly looking to improve the products’ reliability, usability, and use of various features. If you find yourself in the same situation with your replacement device, please share with us your recent case number so we can have a closer investigation into this issue, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy installation easy pairing. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saving

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite feature is that when you leave the house the thermostat will know because is connected with your phone and it will adjust the temperature to ECO

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two Nests in My House

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my 15 year old system. It was easy to install; took minutes. The learn mode helps save money. This is my second nest in the house and I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought G2 and had a bad base plate, but the customer support was fabulous and I received a new on in 2 days that fixed my problem. I love the product and would recommend to anyone else. Very easy to install and learn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google Nest Learning Thermostat was fairly easy to install and works great! Highly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use. Must buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had an AC/Heating system installed. This was the first thing I went to buy and no regrets. Great features and easy to use and even install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great System Once Installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Nest systems, but there are some flaws and that is why I cannot give it 5 stars. First, if not connected by the C-wire which is very important because otherwise you will need to change batteries and something else as I was told by the installers from best buy and they do not do that. You must get an H-Vac person to do that install which is why we went with the google nest not the ecobee which is only c-wire connected. The way to put the password is also very difficult if you have hands that don't work well, luckily I have 20 somethings with good hands and eyesight. The first generation does not work well with this one, so I will be changing them out to go together again. UGH, but the wires are there thankfully now. I do like the system as it has learned what we like i and t is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've already installed one at my house. I purchased this one as a gift for my parents. Installation is easy and has videos to follow. Just check to verify compatibility with your system before purchase.

    I would recommend this to a friend