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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 270 Showing 5,381-5,400 of 16,031 reviews
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to installed and easy to used over all good product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart thermostat is a good product. Very easy to get it installed and set it up. This is the 2nd I got to replace the one I had. The 4 stars is because I think it should last more…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learns your schedule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it does learn, but don't set too high at first use, if you don't want it to learn that temp. I have to continuously adjust the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thermostat was easy to setup and great for convenience. Make sure to hook up the constant line so your nest can stay powered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed for temperature control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turn up and turn down the temperature in our home a couple of times a day; when we remember. The NEST has solved the problem for us. The temperature is changed automatically for us, right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 star product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excelente product.. i have bought 3, using them at the office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Purchased replacement item when battery quit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two today and I have zero experience with handy work. It was very straight forward and Nest support easily helped tell me where to put two wires whose labels didn’t match the Nest stickers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation and great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Nest thermostat and installed it in less than 10 minutes. I ran into some trouble which I had to call Nest Support and they were 100% attentive and helpful. You can call them 24/7 !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for anyone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can see the temp from across the room. Easy to change temp and set up. Being able to shut off from phone is unbelievable. Don't have to worry about leaving heat or air on when no one is home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend $250 on a thermostat but I'm glad I did. This product has some great features including the ability to lock it so the kids can't change it and the ability to adjust it from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Both units working well together atafter two years

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each unit controls an air conditioner for downstairs and upstairs. They work great together on the same network and help save money using dynamic energy schedules.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent thermostat, but a bit buggy out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every day use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, set it up on your phone, tablet, or the nest itself. Screw driver comes inside the box with instructions and you can watch videos on your phone if you need more assistance. Great set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to compare the NEST with the thermostat that it replaced. They both do the job but I love the ease of scheduling and remote access of the NEST. In fact I may get a 2nd unit for my upstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat ever.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns your habits and adjusts accordingly. I dont even have to get up to adjust it anymore I just tell Alexa to do it or use the app on my phone. Already saving me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G Nest Themo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My programmable google thermostat is easy to use and I love that I can use my phone to change the temperature. I also like the ECO setting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this because I wanted a way to control my thermostat from outside my home. I ended up getting more than that. The learning system has saved me so much on my electricity bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first Nest Thermostat about 1 month ago, it works so well and the customer service is fantastic. They guided me over the phone as how to get it all set up. I just bought a 2nd one for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different types of smart thermostats... but this one is so easy to install and operate especially with my google home!!!! i just love it especially how it uses the GPS with my phones

    I would recommend this to a friend