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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 16,031 reviews
  • Rated 5 out of 5 stars

    Just what we needed for temperature control.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We turn up and turn down the temperature in our home a couple of times a day; when we remember. The NEST has solved the problem for us. The temperature is changed automatically for us, right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotely accessible, sleek looks, easy to follow installation instructions, and best of all, how it can save you monies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed two today and I have zero experience with handy work. It was very straight forward and Nest support easily helped tell me where to put two wires whose labels didn’t match the Nest stickers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and we are happy with this thermostat. This is our second one to bug

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to compare the NEST with the thermostat that it replaced. They both do the job but I love the ease of scheduling and remote access of the NEST. In fact I may get a 2nd unit for my upstairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent thermostat, but a bit buggy out of the box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I had to do it all over again, I probably would have gone with the ecobee 3. Here is my story. After purchasing the thermostat from a nearby Best Buy store, I contacted Nest tech support to verify the proper connections were made. After they asked me a few questions, they direct emailed me a diagram, and it was followed to the letter, The system appeared to be working, but had a problem getting consistent cold air - the heat was also engaging when it wasn't supposed to (the outside temps were in the 90s). I called tech support, and they said the base plate that is mounted to the wall must be faulty. I was one day outside of Best Buy's return policy, so they sent me a new base plate at no charge. I still had the same problem. I had a qualified AC tech come out to the house the tell me the diagram from Nest had the wires hooked up incorrectly. I was a little disappointed this was not found on initial contact through the chat support nor on the one hour follow up phone call I had to make. I also wish it had Home Kit support through my Apple products. I would recommend to a friend, but would add a word of caution with proper connection to their system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Learning Smart Thermostat - 3rd Generation - Stainless Steel Save energy, protect environment. Easy to install easy to use. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feature that allows you to change the temperature from your phone so while you are out you can get the house cool before you get home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every day use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use, set it up on your phone, tablet, or the nest itself. Screw driver comes inside the box with instructions and you can watch videos on your phone if you need more assistance. Great set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST ONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had different types of smart thermostats... but this one is so easy to install and operate especially with my google home!!!! i just love it especially how it uses the GPS with my phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality smart thermostat!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting a Nest for a while and finally broke down and purchased one. Installation was easy for this beginner using the app. I would highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features with easy setup and use. Integrates with other Google products and some third party apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my NEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! Keep your home fuel bill low with the Nest thermostat. Love the features, use of iPhone or smartphone ease of use! Great product, will save you money in your pocket!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to spend $250 on a thermostat but I'm glad I did. This product has some great features including the ability to lock it so the kids can't change it and the ability to adjust it from your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have (2) NEST thermostats and they have dramatically made it easier to maintain a constant temp and keep energy costs down. Sure way set up and use. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. I’ve had them for about 7-8 years. Just moved, one of the first updates I did. Easy to use and the learning version is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my first Nest Thermostat about 1 month ago, it works so well and the customer service is fantastic. They guided me over the phone as how to get it all set up. I just bought a 2nd one for my office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy set up as always. Bought this to upgrade from older gen model so I could use room sensors with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best and easy to use Smart Thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest thermostat is one of the best devices that you can find in the market now, specifically if you are an android user. It can do the work for you and save you some $$$ on your electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the first floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added a nest thermostat on the ground floor last and immediately started seeing improved control on temperature at home. Added a new one for the top floor now and hope to see more savings. Excellent buy !

    I would recommend this to a friend