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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 272 Showing 5,421-5,440 of 16,031 reviews
  • Rated 5 out of 5 stars

    Works great!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Nest Thermostat it works great and I can save money by changing temp when I’m not home. Remote access with app works well. Also SCE and SoCal Gas has some great rebates.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, replaced an old out dated one with this one, easy to use. We had it professional install it we needed a extra wire for the hook up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my parents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love their new thermostat. It was easy to install and easy to navigate through the system (my dad installed it :O). They are now waiting for the thermostat to start their savings. We'll see what happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the addition of this device to my home. It was easy to set up and has already started learning our daily routine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Learning Smart Thermostat - 3rd Generation - Stainless Steel Save energy, protect environment. Easy to install easy to use. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely use this more than I though i would. The app is super convenient to set and I can control everything through my Alexa echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek modern design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with the farsight activating but I realized that my nest battery was low so I had to charge it using a micro USB. Easy setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure at first to buy this product due to the possibility of needing professional help but it was really easy to set up and install. Do make sure it’s compatible with your current AC system

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont Buy This Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful well made device. It looks great, feels great, has a very nice user interface. But as they say, dont judge a book by its cover. When it really mattered, this unit failed. Now i have dead plants and a big holiday hours repair bill. It should have emailed me when my house got cold, but did not because it died. I am sure nest could send a message to me when it lost contact for days but it did not. There is a flaw it the notification process. So you think this great thing will help you protect your home, but in reality it is the thing that almost cost me my home. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best programmable control, easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows for a complete control over your thermostat. So easy to use whether inside your house or away through wi fi connection. Manipulate your furnace or air conditioner to maximize energy saving. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets with this purchase at all. Also, it was really easy to install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy’s installation contractor unqualified!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The contractor sent to my home to install it, would not install it, said because of #of wires, which by the way was same # in my other home when I had the same thermostat installed by a different contractor for Best Buy, With no problem. Therefore, I HAD TO PAY an HVAC COMPANY to install it without having to do anything special with the wires! Best Buy in Vero Beach Florida, where I purchased this thermostat, need to hire qualified people to install these thermostats! The contractor in Florida did not know how to install it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Energy Saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By just installing this you bill will drop 25 bucks a month. If you program it look for near 50$ savings in energy costs. It’s an amazing and durable product that anyone can install via nest website.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to control your home weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my mother because it is easy to use and she has all options to control her thermostat, whether it be to turn the dial, use the app, or command Alexa to do her bidding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very easy to install, we ended up buying two of them one for upstairs and one for downstairs… Love having the app on my phone to control the thermostat at any place in my House .....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the feature that allows you to change the temperature from your phone so while you are out you can get the house cool before you get home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing, easy to install and easy to use!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Relatively easy to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product appears to come with everything necessary, but I did have to install mollies in order to attach the back cover plate and nest to the wall. The product is relatively easy to use once acclimated. The AP is very easy to use and allows full control. Have to see if it really ends up saving $!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Nest smart thermostat. Being able to make changes and update the schedule through the phone app is fantastic. Plus it seems to be much more efficient about when to heat and cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest. I’ve had them for about 7-8 years. Just moved, one of the first updates I did. Easy to use and the learning version is worth the money.

    I would recommend this to a friend