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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 291 Showing 5,801-5,820 of 16,031 reviews
  • Rated 5 out of 5 stars

    So easy to change the thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even have to leave the couch to adjust the thermostat. I can even turn the A/C down from the airport when we get home from a trip. Very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone needs one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the only way to keep a house cool or heated must buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This changed my life. Efficient, easy to use and adds much needed convenience to our lives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t regret spending the extra money on this over the base model. The controls are better and it’s looks a lot better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was fairly easy to install. I was uncertain about the wiring but the online tutorial and customer assistance were great. Living it so fast; especially controlling it from the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Just took a bit to figure out how to use it but once that's done, it works very well & seems to be reliable. Easy to load to cell phone & to use the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Thermostat

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Learning Thermostat was super quick to install and setup. It’s easy to use manually or via the app. Great upgrade.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Newer Isn't Always Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this, wanted to love it, but it just didn't work for us. Could not get it to work with my home. AC would work but heat would not. Spent nearly 2 hours on the phone with Google support troubleshooting with no success. Install was simple, and it looked great on the wall. Ability to adjust it remotely via phone was nice too, but without it being able to do its core function it was of no use. Reverted back to the old school thermostat and was back to working order.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Layer8, thank you for sharing your experience with your Nest Learning Thermostat and we're sorry to hear that our support team didn't meet your expectations in resolving your issue with turning on the heat. If you're willing to try the Nest Learning Thermostat again in the future, please don't hesitate to get in touch with our support team and allow us to redeem ourselves and improve your overall experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    So cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is great! It took about 2 weeks to get to the point I don't have to touch it anymore. It's creepy how good it works. I had a bit of trouble with the initial install, but the excellent troubleshooter got me up and running. Still waiting on my electric bill to see if I'm getting the savings I hope for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest does what it says it will do. Be careful on installation as wires do not always match the letters. Track your wiring to your furnace to make sure your install is correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saving money on our electricity bill already, it’s been three weeks since we got it. Simple to use, and setup took less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace the generation 1 nest thermostat because we had issues with wifi connectivity. This one works great now. Gen 1 lasted from 2013 til now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing, Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is amazing. I love it. It is super easy to use, recognizes my heating/cooling patterns and is compatible with my other Nest products. (You only need one app for all of your Nest products.) If I forget to turn the temperature up or down before I leave home, I can change it right from my phone! You can monitor the temperature in your home using the app. Highly recommend this product. If I could give it 10 stars, I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Geek squad instalation everything is working as anticapated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product to buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product to save on your electric bill. If having a lower bill is important to you, then you should invest in this product. User friendly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our Nest Learning Thermometer! It is easy to install and use! We have had some complicated thermostats before and I couldn’t use it correctly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bought it to save money kinda did that

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought this to try and save money on my electric bill because of the smart features. Personally I usually keep the temperatures pretty low and my bills are never too crazy. However when I bought it and set it up I just forgot about it and my bill hasn't dropped that much but I do love it. Although my bill only went down ~10$ a month I can turn on the a/c or heater from my bed. I can turn it off if i left it on once I leave the house and after a long day if i want to come home to a hot or cold house i can do that and that feeling is priceless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I initially bought it thinking it was going to be another place for my wife to hang out away from me but its ended up being a great thermostat!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great money saving device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is a great tool for those you want to automize their home. The thermostat learns your habits and will pretty much take care of saving you cash! Would definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat and the connectivity with my smartphone. I've seen a big decline in my energy bills as well. My utility company even offered a rebate.

    I would recommend this to a friend