Customer Ratings & Reviews

My clients love their new thermostat and love the convenience of using the app and having control from their phones. Thanks for getting it delivered quickly to my clients! One thing I would like is a way to send a gift message with the delivery so that I can convey a greeting such as Happy Birthday, Anniversary, or congrats on your new home! And then to state who it is from. Adding a gift message would be great and make this experience a 5 star. Please let me know if I have overlooked how to do this and I will change my review. Thanks

While the Nest does it's job, there's a lot you have to do if you don't want it to "learn". Once that's done you can set preferred temps at various times during the day and it will stick to that. If you want to use the external sensor, you're limited. You cannot specify specific times that you want the sensor to be active, only generic preset times. I have an ecobee that I brought from my old place and I much preferred the way the system worked but the hardware doesn't work properly with my current hvac and recent software has made it slightly less user friendly as they incorporate their other products and subscriptions. Lastly, I use homekit which ecobee supports but Nest doesn't There are workarounds but they're not the most elegant or stable.

Best purchase ever. I can use the app and turn the heater/AC on when I am away from home, to make the home comfortable, for my arrival.

This thermostat does two things that I have been looking for: Intelligently controls temperature for the house and sends a notification to me if the temperature gets too low.

This is just so owesome . I can be anywhere and check the status , lower it or set it higher right on the app. Very modern and amazing looking .. motion feature is pretty cool .

Purchased two Nest learning thermostats and so wanted them to work. After 6hours of customer support, my home was deemed incompatible, due to a C wire. Home is less than 2 years old. Fan would not turn off and nest face would not charge. Nest customer service was fantastic. However, i do believe; Nest needs make some minor changes to make the unit more compatible. They offer to reimburse for the cost of a C WIRE install, with a limit of $300. Since i needed two units installed (C wire) the cost was way higher. With the price of the nest, i didnt feel the investment was worth additional costs. Was sadly disappointed and let down. If nest is offering to assist with Cwire install (up to $300), Why not upgrade the product (allow for batteries) and or add an adapter which incorporates the C wire (like ecobee). Nest can do better.

awesome thermostat. easy to install, setup and use. love controlling everything from my phone. highly recommend to everyone

simple to use with broad capabilities! internet and remote access are fabulous!

Great Thermostat. Easy install. We have been using for last 2 months no issues.

Love it. The fact that learn behavior is fantastic. Easy to set up and to pair with Alexa and wink 2. The Nest application is friendly use. Im really happy with this product.

Bought this thru the DTE rebate program, made it a good deal, love the programming and scheduling features. Wish it interfaced with my Samsung Smartthing Hub, but otherwise no problems.

Had a honeywell thermostat and went with the Nest, I love it. The app is great and it ties in to your google nest ecosystem. Simple and easy to use and install yourself as well.

This tool has already saved us money on our monthly heating and cooling costs. It is easy to set up and maintain via the user-friendly phone app. Its Smart setting is truly the brains that saves you money. I also had one simply stop working and with my Total Tech plan it was replaced immediately at the store or by mail if I wanted that option.

So far so good, very easy to install and very easy to setup. The self learning mode sometimes gets confused on whether or not someone is home because wife and I are on opposite schedules but the user programming is simple. Love being able to adjust temp when I'm not even home

I was a fraid to install this by myself at first. I read and watch a lot of reviews and how to install this. I would recommend to check compatibility first before buying. My house had a White Rodgers manual (with mercury) thermostat. I checked my wiring first (turn the furnace/ AC first) the morning before I went to Best Buy, then checked the compatability of wiring through Nest website. Took me less than an hour to install and loving it already. Will see how much it will save us. Also, received a (free) Google Home Mini with it and they work perfectly!! Reminder to please recycle mercury-based thermostat properly. Thanks.

Love being able to change the temperature from my phone. We purchased and installed on in our daughters home because it is so user friendly.

Love the Nest Learning Thermostat!! Very easy set up. I can’t wait to compare my savings! Also looks chic in my home.

Been using this baby everyday, wake up change temp, find out forecast weather for the next few weeks, change schedule, wonderful

The google nest thermostat is amazing! It has the ability to adapt to the optimal use of the heat and ax in your home

Love, love, love my new Nest. You can monitor your electricity use from your phone and adjust the thermostat temperature all from your cell phone. Installation was super easy.