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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 303 Showing 6,041-6,060 of 16,031 reviews
  • Rated 5 out of 5 stars

    how about 6 stars... or 10?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot believe you are still looking at reviews for the Nest. You should have this in your home already. Seriously stop reading and install this now. Single-handedly this item has saved me more money than the next 2-3 things combined. It has paid for itself within 6-8 months of use and will continue to for years to come. Best feature? how about 2. Its ability to adjust the thermostat when you leave the house so it saves electricity without you knowing it. 2nd? Honey I'm hot can you turn down the AC? sure hon. I reach for my phone and with a click of an app I can adjust the AC without getting out of the comfy bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Nest Customer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Saves a lot of changing the temperature settings. Provides programing ability for an antiquated boiler system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heat Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works well controlling the heat. We replaced a 45 year old thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it to replace my old thermostat and it performed wonderfully. It was easy to program and great with its smart technology. A must-have for a smart house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Christmas present so we haven't got it installed yet. Hopefully it will take care of all our needs. Easy to add to Google Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always heard that these things were great. So far it has not disappointed! There is a tin of features and it was super easy to install. Great product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Failed After 10 Months. Left without A/C for days.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My thermostat failed after 10 months, it no longer will hold a charge and gets dangerously hot when being charged with a USB cable. I am going through the warranty process now and so far has left me angry and without A/C in summer. I would not recommend this, or any Google Nest thermostat after this experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, Great Packaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product, Loved the fit and finish of the product. This was so easy to install. It comes with labels for your existing thermostat so you know where to attach them to the nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple installation. Already add Nest app setup for Hello, so adding thermostat to app was a breeze. Love the cooper look and bigger display. Totally worth it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart home addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for controlling ac and heat. The setup was a little daunting but finally got it done. App is VERY quirky and works when it wants and not sure it’s true real time temp being displayed

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Txboy, it's amazing to hear that Nest Learning Thermostat works great at controlling both the cooling and heating for your HVAC system. We´re sorry for any difficult experience you may have encountered while setting it up.

      Nest thermostats do more than let you change the temperature. They also let you know what's happening. For instance, your thermostat can show you important notifications about issues with your system, the ambient temperature, the temperature your system is set to reach, and more. Here's a link to our help page where you can learn more about what you see on your Nest Learning Thermostat display: https://support.google.com/googlenest/answer/9243193

      Also, if you have any concerns you would like us to help you, you may speak to any of our support specialists by visiting this page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Saved me some money and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did manage to save my gas and energy which amounted to about 10% a month and it’s very convenient changing the temp without having to walk to the thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this gadget. It is very appealing to the eye and learns your schedule. Easy to install/set-up and use. Would definately recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and easy to use. Great to be able to control from app on hot and cold days so you can adjust 15 minutes before coming home and save on energy bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has lots of features we had a tech from Best Buy install it it works great he was very helpful in setting it up. Took just a few minutes to see it on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very high quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed by the quality of this thermostat. Every thing was thought of including a bubble level to mount right. Even the packaging was good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent programmable thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several 2nd generation Nests in use. The 3rd generation has been a very incremental change, and I'm very happy with all of them. Easy to install and easy to program via app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well and is very simple.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two Nest thermostats and they both work great. I'm able to easily change the temperature from anywhere using my phone or Google Assistant. I like being able to put the Nest on Eco more when I'm gone to save energy but not have to worry about being uncomfortable when I get home. I also love how they include everything you need for the install in the box. They even include a screw driver.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than being a little pricey for such a small device, it is a good device and simple to install. I wouldn't think it would cost much more to make it bigger, square and touchscreen instead of the round interface. So fun trying to put in your wifi password with a circular keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth it!!! Even bought a second one for my upstairs thermostat. Really does help you save money and nice to be able to control temperature when you are not home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second thermostat as we have an upstairs and it truly is easy to use. We saw a huge decrease in our bills once we installed both of the thermostats.

    I would recommend this to a friend