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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 306 Showing 6,101-6,120 of 16,031 reviews
  • Rated 5 out of 5 stars

    smart home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our Nest thermostat. It is easy to control even when we are away from home. it was easy to connect to the wall and to our Google Home. You will enjoy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this product. The app is very user friendly and being able to control the thermostat away from home has lowered my electricity usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Upgrade from Gen1 Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as an update to our smart home. Our first NEST was included with our electric company contract and it was a great way to monitor our energy consumption in a very hot and muggy city of Houston, TX. Years later, this 3rd generation was purchased to accompany our new AC system. There are new monitoring options allowing for sucking humidity out of the air and eeking the most out of the recycled air in the system. We are in an older home that is quite energy efficient and this tech would be doing us much better if we were in a newer home. I definitely suggest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works as advertised. Easy install.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is a great smart thermostat and should be added to any smart home. The ability to control the AC remotely has been very helpful. I recommend pro install.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I can control my homes temperature from anywhere. The learning aspect of the nest's trying to determine my temperature preferences is a bit lacking and sometimes it goes in away mode while am in the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart home addition

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for controlling ac and heat. The setup was a little daunting but finally got it done. App is VERY quirky and works when it wants and not sure it’s true real time temp being displayed

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Txboy, it's amazing to hear that Nest Learning Thermostat works great at controlling both the cooling and heating for your HVAC system. We´re sorry for any difficult experience you may have encountered while setting it up.

      Nest thermostats do more than let you change the temperature. They also let you know what's happening. For instance, your thermostat can show you important notifications about issues with your system, the ambient temperature, the temperature your system is set to reach, and more. Here's a link to our help page where you can learn more about what you see on your Nest Learning Thermostat display: https://support.google.com/googlenest/answer/9243193

      Also, if you have any concerns you would like us to help you, you may speak to any of our support specialists by visiting this page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Just awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have thermostat. Just so easy to setup and use. I love it and my wife loves it as well. Easy use of lowering the temperature especially living in Miami.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely adds something to your home, looks great, easy to install, and nice to see energy usage and adjustments from your phone. No hassle setting up days and times..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgraded and glad I did

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original nest took a cr@p for some reason when a furnace was getting fixed by a tech. So finally got the new generation. Love the bigger screen and integration with Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ored my best thermostat ,came in really fast ,then installed a c wire to get constant power to it...the rest just as quick....it walks you right through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed the first thermostat year ago and had to get the second one because I liked that much. Easy to install you can do it yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, elegant interface, and saves money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, as it helps to reduce unnecessary utilization of HVAC. It's ability to automatically set a schedule based upon your being home or away is one of the most useful features. Only issue occurred during installation, as the thermostat states that it does not require a "common" (C) wire for power. That is incorrect, as the thermostat does not function properly without one. If a C wire is not used for power, then the thermostat will obtain a charge by sending a pulse to your HVAC unit every minute or so...in my case, this caused my A/C to turn off every minute. I'd say if you can run a C wire or if you have one available, that is the recommended way to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Parents love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents for Christmas. Took about a half hour to install. They're still talking about how much they love it and how easy it is to use. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the nest for almost a month now. Its amazing, the only time I touched it was to try out the various displays. We no longer keep adjusting the temperature. And like the manual said it gets better over time by learning your habits. I now need one for upstairs:-) Installation was easy, to be on the safe side take a picture of the wires for your current thermostat before replacing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ability to control this from anywhere makes this an amazing device. The ability to also see how much your furnace/ac is running is awesome as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine, easy to install and set up. This was a replacement unit since you cannot buy replacement parts for it and google customer service was not helpful.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Panch. We’re thankful for the feedback you shared about the Nest Learning Thermostat. We understand that having an option to buy replacement parts can be ideal for you. However, we don’t recommend repairing your Nest thermostat yourself. Additionally, unauthorized repairs or modifications could cause permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. The Nest thermostat should only be repaired by Google or a Google authorized service provider. If you come across any concerns about the Nest thermostat again, we encourage you to contact customer support for assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how user friendly the Nest is. However, I'm not sure if this is a user-issue or not, but it has a hard time recognizing the temperature directly after heating the house as it cools. It thinks it's much hotter than it actually is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Upgrade

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat, love the ability to login and control it with the Nest App. The Learning feature is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Purchase !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat will change your life. Easy to install. Easy to set up. Easy to use. It is ana amazing device.

    I would recommend this to a friend