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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 314 Showing 6,261-6,280 of 16,031 reviews
  • Rated 5 out of 5 stars

    Learned Within 2 days our schedules

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions were clear and easy to follow. Within the First two days it was on track to our routine and adjusted itself accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just updated my old mercury thermostat with this nest and is a huge upgrade, i love it and i couldnt be happier i can control it from my phone...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy-to-install upgrade for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial Nest Thermostat went bad after a couple of days, Best Buy exchanged without hassle. Second thermostat has worked without a hitch since then. Neat upgrade for the home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its very easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its super simple to use, its bring me back to when i have the old dial thermostat, love this. Little pricey but you are getting what you pays for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good investment

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that you can add the google app and control your thermostat away from home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but I wanted it to team with my Cameras and soon to be Nest Protects. With exception to a minor difficulty getting the operating display to fit snugly on the backplane, the installation was fast and VERY easy. To avoid my minor issue, be sure to tighten the screws on the mounting plate..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy everything ! I saw it in the majority homes friends and i tried one ... surprise ! Really easy for me and my husband ... we are older

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not good on dual heat pump

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to work on dual heat pump. Have had two in the past and loved it. Unfortunately had to return this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat and looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Nest. It works perfectly. We had some issues with installation but called support department and they were awesome. Best customer service ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the investment. It cut the electricity and gas bills almost by half with the energy saved, and super convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience AND economy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Next 2nd generation for a couple of years and it's worked so well that I got a Nest for my son's house. Now I can monitor and manage both houses. Economical - it learns your habits and uses the knowledge to reduce energy consumption when you're not home or when you're sleeping. Convenient - the furnace or A/C can fire up when you're a few minutes away from home so the house is comfortable by the time you walk in the door. And it works with Google Home or Amazon Echo so you can start the heat just as you're getting ready to shower, and then dial it back when you're dressed, all with voice commands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient product. Installed this and like how i can adjust from the app at anytime. Recommend anyone who wants to upgrade their technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as advertised. Got a rebate for local utility company. Saving money already. Really convenient to connect /control with alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thermostat because we own other Nest products. Love that we can control it with our phone. Setting the schedule was a little tedious but otherwise great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. I bought two over a month ago and I love them. Make sure that you check with your gas/electric company. Many offer a $100 rebate per unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The learning part of the thermostat takes a while to get use to. There are some neat features like fan run times and several others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. So glad we upgraded to this and saves us money by being able to control it from our phones.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just a little heads up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the only issue (and it's probably only me), when our float switch activates, we get a power lost error on the display. Obviously the power is turned off due to the switch, but if you're not somewhat savvy, you may not know what your issue is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cool looking thermostat

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you really this thermostat, works well and there is usually a rebate you can get for pse, etc to make it more affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google - Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just so exceptional, its studies the atmosphere and turns on and when as at when due

    I would recommend this to a friend