Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 320 Showing 6,381-6,400 of 16,031 reviews
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome thermostat. Really nice to have the learning capability. Can control it from the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install and use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat was very easy to install. Hardware and the app is nice abs easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first wifi enabled thermostat. Love the convenience of being able to control it from my phone and through Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for beginners!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and install. With the ability to learn how you manage your heat/cool in the house, must own for any update thermostat.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Solid

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Its pretty good. I recommend it. Very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one!!! I love these. Installs easily and quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slightly smarter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart learning saves my electricity bill. My old thermostat was not calibrated properly causing the system to constantly waste energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned my habits quickly. Though a couple times it seemed to go to high without my changing the temp. I have seen a reduction in my heating costs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for Savings and automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been able to save a good amount of money off this thermostat. It's easy to set up and program. The away setting and remote control from my phone helps to track my heat usage. Also the connection with my google home makes it easy to change the temperature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good with sensitive wall mount\ only new wiring

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an average product. I give it a 3 start for build quality. The nest products are very solid products in a general sense. The software for them is excellent however the build of the nest thermostats I have to rate average. After 2 years in a new house the mount for this product failed. Now this could have been because of installation but it randomly failed and our heat stopped. Its hard to be to critical. This failure could be due to the electricians skill at installing it. I give it good because you will want to be carefull with the wire mount. It is not very strong and apparently can break with little to no pressure. So take care of this and you will have a fun smart thermostat.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi nukEmAll, thanks for taking the time to share your feedback. We’re sorry to hear that your Nest Learning Thermostat broke after a couple of years.

      Your feedback is important to us as it will greatly help us in improving our products and services. If you need any help with your Nest Learning Thermostat, our support team is always available to help. You can reach out to us through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest are amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest is so amazing you can control your thermostat when you are not at home or on your phone whenever you want. And it helps save so much money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Looks great on the wall, can operate easily from the app and track our energy usage monthly. User friendly and overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great update

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updating the Gen 1 to take advantage of the new accessories and get a better downstairs upstairs temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace an old thermostat, and was recommended this Nest to match the rest of our system. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE my Nest!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't already have a Nest, go out and get one now! It's one of the best investments for reducing your heating and cooling costs. The interface is very intuitive, and I love that you can use the app to see what your heating and cooling is doing when you are away from home (especially nice if you have pets at home while you're out of town). I constantly hear from my neighbors how high their bills are, and ours is consistently very low because we can pre-program our unit to run only during the most efficient hours and not during peak (aka expensive!!) hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Learning Thermostat

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning Thermostat works well. Took a few days to dial in usage but actually has adjusted very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to control temperature remotely is a great thing and the Nest makes it easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't waste heat you don't need

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the home comfortable when you arrive home and not waste energy when not there by being able to control temp when away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ease of use but be careful installing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposed to be easy to install. It would have been had I not popped the fuse on the heater. Once fixing that it works great. Easy to connect online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NEST Learning remote is still learning...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the ease of use of the thermostat and the visual display. However, I am still not convinced it is the next best thing to sliced toast. With four family members in the house, I haven't been able to get the thermostat in sync with when someone is home to keep the heat up.

    I would recommend this to a friend