Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 329 Showing 6,561-6,580 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great Device for my home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device. The second purchase towards my smart home. Easy to install and easy to program. I’m very pleased with this purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Looks good, but…

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] On the first one the battery went bad after about 34 years. When i opened it to replace it I noticed the original battery leaked and messed up the board. Supposedly that was a lithium battery and should not have leaked. Weird. I would not recommend this thermostat though if you have an iPhone and Apple watch. Initially Google had an app for the watch which they discontinued.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Mosrau. We're sorry to hear about your experience with using the Nest Learning Thermostat. We're focused on delivering quality products, and feedback like this helps us identify areas we can work to improve our products’ reliability and usability. Rest assured, this will reach our product team. Meanwhile, we’d like an opportunity to investigate your concerns and we encourage you to visit us at your earliest convenience for assistance, here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like better than my old smart one however, I'd like if the scheduling is easier. Overall excellent thermostat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product so happy have them change everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat! It has helped us save energy and maintain the house cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to bestbuy found it at front shelf. Install is easy. I did spend some time watching YouTube on how to install it. It took less than 5minutes. Good buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is easy to set up. We use a lot less energy and our gas bill has gone down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Technology

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent thermostat. Nest makes everything easy. Will always have these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Nest! Love being able to control the thermostat from wherever I am in the world. I travel a lot so this really helps me out!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice way to home automation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though the price still I think is on the higher side but it is an useful home automation product. I had mercury type thermostat so it made all sense for me to replace it with Nest. Installation is easy. Don't know yet the amount I invested whether I am getting return. Priced high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this purchase. It’s so much easier to be able to control the thermostat from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my google nest!!! I love how it learns my activity so I’m not consistently changing the temperature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have a thermostat

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free for hight/low temperature when you out. Auto adjust temperature during day/night. Good or must have for thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I love the look and the way it’s so easy to use from my home or I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Theromstat Saves $$$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three nests controlling the HVAC systems in my home. They give great flexibility to control usage when my home is occupied and unoccupied. Easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great was easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat seems well thought out and designed. I needed support with the wiring placement and Nest support walked me through the correct hook-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - love the automation. Effectively learns your patterns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Super easy instructions to install and fired up right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the app were better, but as far as controlling house temperature and learning my preferences, as well as ease of use... excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months in and I can already see savings on my energy bill. Plus it looks great and is conveniently controlled from the app. Even better if your utility has rebates!

    I would recommend this to a friend