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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 16,031 reviews
  • Rated 5 out of 5 stars

    Awesome Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy to install, Looks Great, Easy to use. The product looks high quality and people always ask about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Easy Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install and super easy to use. Great looking and very modern thermostat that will add some character to your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the looks, quality, ease of installing. I look forward to being able to program this from my phone while on trips!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good grab

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take a star off because geek squad will charge you to come out and install it only to tell you that you that u need an additional wire installed for it to work properly and that they won’t do it that u need to pay an hvac company to finish the install. Other than that It’s simple to use. It looks futuristic. I like that the display automatically lights up as soon as it senses motion. Works like it should no complaints though it would be cool if you had screensaver options

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Minor, thanks for sharing your feedback with us about the Nest Learning Thermostat, and we’re sorry to hear that you came across these issues. We can imagine how disappointing it can be having to pay an HVAC company to finish the installation after being charged for the initial install. We'd like to have an opportunity to help improve your experience and we suggest getting in touch with our specialists so we can have a closer look into this. You can always contact us at Google Nest Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    New technology is Great. lol

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat works great and very easy to use. I was changing a 31 year old thermostat so anything would be better than what I had but this has been a pleasant surprise to see how easy it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    self learning thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat 3rd Generation was easy to install. I like the self learning feature as well as the ability to control the thermostat with your cell phone through the Nest App. The Away feature was also great at saving energy when you are away. It can automatically detect via cell phone or presence of motion around the thermostat but I did not use this feature. I manually controlled the Away feature. In the auto detect mode, if you are sleeping in the room, it mistakenly senses that there is nobody in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is super easy to install and use. I love how easy it is to connect your phone and other smart devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thermostat 2 months back as my old thermostat stopped working due to repeated power outages during the last winter storm. The installation was very easy and I find the functionality and features very useful, especially the fact that I am able to control the temperature from my phone. I am hoping that I will get less electricity bill this summer. I will highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision I ever made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about spending 250 bucks for a thermostat.....but I also don't like paying high electric bills. So after hearing so many good things about the Nest Thermostat, I went ahead and reluctantly purchased this product. I wasn't sure that it was working at first, because in the first week it didn't appear to do the things it appears to do in the commercials. Turns out it was just "learning" my habits because after about a week it was automatically adjusting the temperature for me. I was SO SHOCKED to see that my electric bill was literally HALF the price of what it normally is and IN THE MIDDLE OF SUMMER TOO!! This thing will definitely pay for itself in two more months. I LOVE IT!!! I also love the fact that if I need to make any adjustments I don't have to walk all the way to thermostat, I can just adjust from my smart phone. SO HAPPY to be a part of the Nest family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it, it’s worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had this for a week and love it already. Extremely easy to install and it looks awesome on the wall. I can’t wait to see what the actual functions can do. My only opinion is if you know you are going to get one is to prepare the wall before hand. You might need to paint or patch holes from the previous thermostat. This isn’t a necessity because it does come with a white trim plate that you can put on to cover all that but I think it would look nicer with just the Nest on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works quite well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Honeywell thermostat was having issues with the air conditioning, it would stop working all together so then i thought i would try out a smart thermostat and so i did. Its so nice to be able to change the temp from anywhere in the world. Ive had no issues whatsoever. Easy to install too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very smart looking thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I am going to be in and out of the area over the next year and wanted to be able to adjust temperature in my home remotely. I have had experience with Nest cameras and they are easy to set up and do a nice job of keeping me informed about my dogs and property. The thermostat was easy to install, about 15 min. be sure to make sure of compatibility with your system. Set up was a little tricky but even a beginning do it your self type should have little problem setting it up. I am happy with the way it is making my heating system respond to my schedule and it was fun sharing it with my wife who is in another city and the way that the thermostat joined with the other Nest products we own. Only down side was the cost, but well worth it once set up and working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device is awesome. I wish I had upgraded sooner. Pretty easy to install, clear easy to follow instructions. App setup was very easy too. Best part is being able to control temp in the house when I'm not there, I like the "away" feature, I don't use it but I can see how it is very nice addition to apps feature, saving money by not heating/cooling house when you're not there. Awesome little device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced Honeywell Electronic Programmable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has changed traditional thinking about programmable thermostats. It connect to Wi-Fi, and can be run from a smartphone, tablet, Amazon Alexa, Google Home, etc., and provides the current weather conditions outside the home. The furnace fan can be run on a schedule so you don't have to choose between "Auto" or "On" manually. It can be set to Cool and Heat at the same time so it will pick which device to run based on the selected temperature much like a newer car does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instructions to understand. Easy to install and connect to Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love this thermostat. The thermostat and app are extremely intuitive to use and work very well. I have this thermostat in both my homes in different stares and love the ability to view and control them no matter where I am. This thermostat also was eligible for rebates from the power company in both states. Win/Win. Highly recommend,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This item is Awesome!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been wanting one of these for a few years and with the black friday sale I got 2 for my house. One for upstairs and one for downstairs. I was a little hesitant but this thing is the real deal. With the app on my phone I can lay in bed and change the temperature or when I am away. It also has built in learning that remembers how you like the temperature and it knows when you are away and will adjust the temperature since no one is in the house. You can also make a schedule also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works perfect easy to install and to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Easy to install and work. Nice to use my phone to set temps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and to instal it has a minimalistic Apperance!

    I would recommend this to a friend