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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and operate. Looks good and works great. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and having the ability to change the temperature from anywhere and it learn my adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, not much to improve upon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2nd gen before this. I swapped out the 2nd gen and put in the 3rd. I like the 3rd better because of the two main differences. 1) the screen is larger and higher resolution and 2) the motion sensor is now far field. The larger screen is nice so you can see information from further across the room. It's not a deal break and wouldn't be worth replacing a second gen on that alone. The far field sensor means the Nest can tell if you are around when you are further away or off to the side better than the old one. If you are further away, it will see you, activate the screen (which you can now see from further away) and know not to go into auto-away more (now called Eco). It is also slightly lower profile, and it looks great on my wall. It comes with a plate to cover more of the wall space if you are replacing an older thermostat and don't want old mounting holes and whatnot visible. As with any Nest, it makes it easy to control your temperature from anywhere in the world with your smartphone and with automated programming, it will save you money. Some utility companies will reimburse some of cost of buying this. Mine didn't but that didn't affect my choice to get this. I don't have the Protect or cameras they offer, but I do have an Echo, a Wink hub and Harmony Home Hub, all of which integrate with Nest. So it's all interconnected and easy to control from any of those platforms. Next is not HomeKit enabled yet (meaning you can't ask Siri on iOS to control it). So some people I know have replaced their Nest with another brand that is HomeKit enabled. I have an iPhone and iPad and use the iOS app to control it all the time, so it's perfectly usable for Apple folk, its just not embedded with the specific HomeKit platform. Not a huge deal really. If you have a Nest gen 1 or other non-smart thermostat, get this. If you have a Nest Gen 2, wait for a more significant upgrade. Unless you need it to be HomeKit, its the best out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat is sleek and intuitive. Very easy install, all tools are provided. App is nice, works great with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and use. Allows me to control my home temperature from anywhere using my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Easy to install. Works with wifi. Comes with background plate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick and modern

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Easy to use, love being able to control it from my phone when I'm not home. Turn the AC off when I'm not home, turn it on from the car when I'm on my way. I don't like the learn feature, need to figure it out. Not sure how it learned to turn down the temperature down in the middle of the night but I constantly need to erase the memory so I don't wake up in the middle of the night being cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved to this house and had a Nest in our previous house so after a major remodel we installed a new Nest. It works and looks great and we enjoy the ability to control it when we travel or from our phones anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We built a new home and I planned to upgrade to a Nest. I'm glad that I waited for the Gen 3 as it installs and sets up very easily. The quality of the integrated software is excellent and the actual unit feels solid! I turned the schedule off. I come and go all the time with not fixed schedule therefore it did not control the temp in the house very good. I love that I can change the temp on my phone from anywhere. We'll see how much we save as it learns our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, I’m very impressed. It was easy to install, it looks great and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like my Nest gen 3 thermostat. Installation was fairly straight forward. Make sure you use the online wiring guide. It creates a custom picture to follow based on the wires you currently use. Having the ability to control the temperature from the upstairs bedroom is really convenient. I know a lot of wifi thermostats can do that, but the additional features of the Nest make it stand out. I especially like the balance choices for using the heat pump vs aux heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to operate! Love being able to control from my phone. And got a reward from Con Edison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these to replace the ones I got from my local power company. House was always inaccurate with temps in the winter we would freeze!!! I was finally fed up with them. I purchased the Nests on Black Friday. They are so amazing! Our home is finally at a comfortable temp and hold it! They are super simple to install and come with a ton of different settings. The app is also super useful! I highly recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, the app is easy and very convenient. passing by it lights up and displays our temperature... we are now more conscious of our air condition temperature which reflects on our overall electric bill... the device learned our habits very quickly soon it was setting itself! We look forward to seeing our energy bill next month. it knows when were not home and it knows when we are. we used to crank our air down to 72% now were leaving it at 75 or 76 because it feels just as cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup were a breeze! I lucked out as the old thermostat I was replacing was small and didn't have to repair or paint too much around the nest after installing it. However, they include a white wall plate (that I assume you can paint your wall color) in case you need to use it to cover the area of the old thermostat. It's nice they provide the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Not easy to install. I recommend a professional. Great to control thermostat with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and works perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, works great! Easy to use and install. Great compatibility in the echo system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Heart of the Smart Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone looking to transition from basic smart devices to a truly integrated, helpful smart home, the Google Nest ecosystem is the definitive choice. It’s more than just a collection of gadgets; it’s a seamless operating system that simplifies daily life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have thermostat. It works perfect. I am able to connect and control it from anywhere .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Worked- Just Not with My Central Air Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way that it works, except for one thing. It was not compatible with my particular central air system. Nest says that their product works with 95% of all systems. Mine wasn't one of them. It seems pretty intuitive to use. Choose a program, turn the dial, and then tap to enter. My unit stayed on at 72 all the time. While I tried to adjust the Nest temperature up and down, my system did not respond to my requests. Regretfully, I had to return my Nest. I would recommend it, BUT anyone considering buying should check for compatibility with their a/c unit (Label).

    I would recommend this to a friend