Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 16,031 reviews
  • Rated 5 out of 5 stars

    Impressed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of use, I’m very impressed. It was easy to install, it looks great and is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Easy to use. Easy to install. Works with wifi. Comes with background plate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The nest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation and easy to operate! Love being able to control from my phone. And got a reward from Con Edison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving Money on A/C

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, easy to install, and packed with good features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money Well Spent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was easy, the app is easy and very convenient. passing by it lights up and displays our temperature... we are now more conscious of our air condition temperature which reflects on our overall electric bill... the device learned our habits very quickly soon it was setting itself! We look forward to seeing our energy bill next month. it knows when were not home and it knows when we are. we used to crank our air down to 72% now were leaving it at 75 or 76 because it feels just as cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as the other 2 i have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one kore of these…this time for the third floor and they are still just as good and as easy to install as before! Clean look, super easy app install and all connected seamlessly. Couldnt ask for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these to replace the ones I got from my local power company. House was always inaccurate with temps in the winter we would freeze!!! I was finally fed up with them. I purchased the Nests on Black Friday. They are so amazing! Our home is finally at a comfortable temp and hold it! They are super simple to install and come with a ton of different settings. The app is also super useful! I highly recommend these!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Not easy to install. I recommend a professional. Great to control thermostat with app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome device.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have thermostat. It works perfect. I am able to connect and control it from anywhere .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and works perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy, works great! Easy to use and install. Great compatibility in the echo system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome thermostat, all the information you need at you fingertips and a very good learning thermostat. Unfortunately it was not compadible with my system as it did not have a dedicated C-wire (power). If I had only one zone it may have worked but I have 3 zones so putting 3 thermostats started overloading my system due to the power requirements needed to charge. It's a disappointment because I loved this thermostat! It was easy to setup - took literally 10 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the investment!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup were a breeze! I lucked out as the old thermostat I was replacing was small and didn't have to repair or paint too much around the nest after installing it. However, they include a white wall plate (that I assume you can paint your wall color) in case you need to use it to cover the area of the old thermostat. It's nice they provide the option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Work

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice work, very satisfied easy to use works remotely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Worked- Just Not with My Central Air Unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way that it works, except for one thing. It was not compatible with my particular central air system. Nest says that their product works with 95% of all systems. Mine wasn't one of them. It seems pretty intuitive to use. Choose a program, turn the dial, and then tap to enter. My unit stayed on at 72 all the time. While I tried to adjust the Nest temperature up and down, my system did not respond to my requests. Regretfully, I had to return my Nest. I would recommend it, BUT anyone considering buying should check for compatibility with their a/c unit (Label).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design and easy to setup.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google - Nest Learning Smart Wifi Thermostat - Black "Sleek design, easy to use, and learns your preferences. Helps save energy and money. Remote control via smartphone app is convenient."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the money

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest smart thermostat is the a great tool for conserving energy bills without giving up comfort. It linked with my google assistant which is a plus. The phone app also make it easy to change settings if you forget. It will remember your habits and knows when you are home. I like the displays on the face of the thermostat that keep you weather conditions current. If looks nice on the wall too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Very simple to install and operate. Most of the functions we control from our smart phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super-easy install, does more than I thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been reading about the Nest thermostat for many years and believed it was overpriced for what I thought it could do. I didn't realize that it has algorithms built in to use the outside temperature (obtained from Weather Channel) and the indoor temperature to "learn" how long the heat will have to run to get the house to the desired temperature. We also love how the device lights up and shows us the outside temperature (configurable between time, outdoor temperature, indoor temperature and other options). We use this constantly and no longer depend on our outside thermostat. After a few days of owning this, we started realizing that it was predicting where we set the thermostat. Our old electronic thermostat had our own schedule defined but I've been lazy between winter and summer to adjust the schedule, so would resort to using the 'hold' button. With this Nest, I don't have to do that...it seems to know our desired temperature patterns, just as advertised. It has done a better job predicting it than I would have expected. We installed without the common wire for a few days. There was an unused blue wire in my wall, and I found that it wasn't connected in the furnace, either. After a few days of pondering it, I decided to hook the blue wire up to the 'C' on the control panel and then tested and confirmed about 25 volts coming from the panel. I then made use of the extra blue wire in my wall to give it a common power source. I know having a common wire is rare in most households, but my house is less than 10 years old and we were lucky that 5 wires (for AC and heater) were sent up - and it was simple for me to add it. I know the Nest guide says it isn't necessary, but I wasn't sure what the affect of 'pulsing' the heater would be, so I wanted to take full advantage of a constant power source. My 8 and 10 year old kids have found the device really nice to see the outside temperature, and find that moving the temperatures to be easy (though they haven't had a need). We have not yet hooked the Nest up to our Amazon Alexa device, but intend to. I've only had it for two weeks during the winter season, so we have yet to know how well this works during the summer. I must also say that the 'unboxing' process was also impressive, and was surprised that a screwdriver came in the box (both flat and philips reversible). It is now my favorite "kitchen screwdriver" for opening up small toys - it's heavy and too good to throw away. I was surprised that it was included in the box. I didn't need the back plastic plate to cover the previous screw holes because I was willing to repair the holes left behind by my old thermostat, though I thought it was a nice touch to have it included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Smart Learning Thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I bought the Nest was to be able to control the thermostat when not physically home. This nice feature works as advertised. What I also like is the thermostat learns from how the temperature is set throughout the day and automatically uses those settings unless manually overridden.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved to this house and had a Nest in our previous house so after a major remodel we installed a new Nest. It works and looks great and we enjoy the ability to control it when we travel or from our phones anytime.

    I would recommend this to a friend