Customer Ratings & Reviews

I liked the way that it works, except for one thing. It was not compatible with my particular central air system. Nest says that their product works with 95% of all systems. Mine wasn't one of them. It seems pretty intuitive to use. Choose a program, turn the dial, and then tap to enter. My unit stayed on at 72 all the time. While I tried to adjust the Nest temperature up and down, my system did not respond to my requests. Regretfully, I had to return my Nest. I would recommend it, BUT anyone considering buying should check for compatibility with their a/c unit (Label).

Bought 2 of these to replace the ones I got from my local power company. House was always inaccurate with temps in the winter we would freeze!!! I was finally fed up with them. I purchased the Nests on Black Friday. They are so amazing! Our home is finally at a comfortable temp and hold it! They are super simple to install and come with a ton of different settings. The app is also super useful! I highly recommend these!

Easy installation and easy to operate! Love being able to control from my phone. And got a reward from Con Edison.

Excellent buy, works great! Easy to use and install. Great compatibility in the echo system!

The nest thermostat is a wonderful tool. The perfect alternative to your typical thermostat, the nest is smart. It is also easy to use and go from heat to cool and control the temperature. You can set it so that the temperature will know when the space is occupied or not occupied. It is an energy saver. Love it!

Installation was easy, the app is easy and very convenient. passing by it lights up and displays our temperature... we are now more conscious of our air condition temperature which reflects on our overall electric bill... the device learned our habits very quickly soon it was setting itself! We look forward to seeing our energy bill next month. it knows when were not home and it knows when we are. we used to crank our air down to 72% now were leaving it at 75 or 76 because it feels just as cool

Easy to set up and use. Not easy to install. I recommend a professional. Great to control thermostat with app

This is a must have thermostat. It works perfect. I am able to connect and control it from anywhere .

Smart thermostat connects to wifi, I love that I can make adjustments through my phone and not have to walk across the house too.

The Nest smart thermostat is the a great tool for conserving energy bills without giving up comfort. It linked with my google assistant which is a plus. The phone app also make it easy to change settings if you forget. It will remember your habits and knows when you are home. I like the displays on the face of the thermostat that keep you weather conditions current. If looks nice on the wall too.

instalation and set up are very straightforward with different options available for desired looked. testing of the system components is easily done from the thermostat, and the app allows you to change the temperature and set cool/heating schedules easily.

It works great and is super convenient to use when I’m not home to keep my house the exact temperature I need. I also really like the eco efficiency to help me cut down the cost of oil and electricity in the winter.

Love this nest system. I can control everything. It is very user friendly and compatibile with phones where you can us an app to control the systems.

Awesome thermostat, all the information you need at you fingertips and a very good learning thermostat. Unfortunately it was not compadible with my system as it did not have a dedicated C-wire (power). If I had only one zone it may have worked but I have 3 zones so putting 3 thermostats started overloading my system due to the power requirements needed to charge. It's a disappointment because I loved this thermostat! It was easy to setup - took literally 10 mins.

I regret that I didn’t purchase this product sooner. The fact that you can control the temperature from your phone whenever you want, you can set it up for the system to know when you are away and it also learn your preferences it’s amazingly good. I guess the only thing that made me think twice was the cost of the product at first when you are not yet aware of the benefits.

Easy to install (assuming you have cell service as you have to turn power off you can't find a fuse linked to the thermostat directly) both in terms of physical install and programming. It has been great so far. I found it easy to get a rebate with my local utility as well ($45!). I do wish the integration between Nest and Google Home was a bit better.

This item was a great purchase. I especially liked the thermostats ability to be able to be controlled via the internet. This thermostat was very easy to install. The thermostat was even easier to set up and program. I also liked the ability to share the thermostat with my family members as well as the economy mode. I would recommend this product to a friend. Excellent product.

This thing is awesome. Very simple to install and operate. Most of the functions we control from our smart phone

I've been reading about the Nest thermostat for many years and believed it was overpriced for what I thought it could do. I didn't realize that it has algorithms built in to use the outside temperature (obtained from Weather Channel) and the indoor temperature to "learn" how long the heat will have to run to get the house to the desired temperature. We also love how the device lights up and shows us the outside temperature (configurable between time, outdoor temperature, indoor temperature and other options). We use this constantly and no longer depend on our outside thermostat. After a few days of owning this, we started realizing that it was predicting where we set the thermostat. Our old electronic thermostat had our own schedule defined but I've been lazy between winter and summer to adjust the schedule, so would resort to using the 'hold' button. With this Nest, I don't have to do that...it seems to know our desired temperature patterns, just as advertised. It has done a better job predicting it than I would have expected. We installed without the common wire for a few days. There was an unused blue wire in my wall, and I found that it wasn't connected in the furnace, either. After a few days of pondering it, I decided to hook the blue wire up to the 'C' on the control panel and then tested and confirmed about 25 volts coming from the panel. I then made use of the extra blue wire in my wall to give it a common power source. I know having a common wire is rare in most households, but my house is less than 10 years old and we were lucky that 5 wires (for AC and heater) were sent up - and it was simple for me to add it. I know the Nest guide says it isn't necessary, but I wasn't sure what the affect of 'pulsing' the heater would be, so I wanted to take full advantage of a constant power source. My 8 and 10 year old kids have found the device really nice to see the outside temperature, and find that moving the temperatures to be easy (though they haven't had a need). We have not yet hooked the Nest up to our Amazon Alexa device, but intend to. I've only had it for two weeks during the winter season, so we have yet to know how well this works during the summer. I must also say that the 'unboxing' process was also impressive, and was surprised that a screwdriver came in the box (both flat and philips reversible). It is now my favorite "kitchen screwdriver" for opening up small toys - it's heavy and too good to throw away. I was surprised that it was included in the box. I didn't need the back plastic plate to cover the previous screw holes because I was willing to repair the holes left behind by my old thermostat, though I thought it was a nice touch to have it included.

This is the second "smart" thermostat I've owned and it is by far more advanced than the previous (another brand). Setup and installation was pretty seamless. It's extremely user friendly, which is a huge advantage over the other unit I had. The visual display is easy to read and customizable. There's a fair amount of functionality that I don't know I'll use on this. What I like so far about it after a month or so: 1. Ability to show temp outside on the face. 2. Setting a schedule is easy. I haven't explored the learning side of the thermostat too much since we have the schedule set. 3. Adjust the temp via phone app. 4. It has automatically detected me away a few times, so I know that works. Haven't needed it much WFH during COVID though. 5. Energy history. Shows me how the weather has impacted my energy use. The entire Eco setup of the device is great. The one con is that Alexa integration doesn't seem to work as well in hybrid (heat and cool) mode. We're in that season in Florida right now and Alexa gets confused when I try to adjust the temp by voice. Not a huge issue as the app works fine. When I had it just on AC (cool), voice control worked fine. Overall, it's an expensive thermostat that I don't think I will 100% utilize to the fullest, but the ease of use and higher quality app and design made it worth it for me.