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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 511 Showing 10,201-10,220 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and deal wouldn’t change a thing!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the older gen and it was fine. Got this for my mother and have already had to have it warrantied out a bunch of times for changing the temp on its own. You could watch it move the temp by itself with no input and all the "smart" features turned off. You could also watch the temp it thought it was bounce up and down. The replacement has been ok, but I am hoping later software updates fix what is wrong.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Alex, thanks for sharing your valuable feedback about the Nest Learning Thermostat, and we’re sorry to hear that you had issues with its temperature changing on its own.

      The thermostat changes its temperature automatically due to some factors like, schedule, learned habits (auto schedule), and Home/Away Assist which makes your thermostat go to ECO mode. You have an option to use it as a traditional programmable thermostat. You can manually set the temperature and create your schedules for the thermostat to follow. Here’s how:

      With the Nest app:
      - Open the Nest app and select your Nest thermostat.
      - Select Settings and then Auto-Schedule.
      - Tap the switch to turn it off.

      On your thermostat:
      - Press the ring and choose Settings and then Nest Sense and then Auto-Schedule and then Off.

      We also suggest turning off your Home/Assist, and clearing the existing schedules by selecting Settings, > Reset, > Schedule > Reset.

      We’re hoping this issue will not happen again, but if you’ll need assistance or if there’s anything we can help you with, here is where you can contact our dedicated team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nice thermostat.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted, learns our habits and adjusts apporpriately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient got two both work wonderful love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work just like it says it does, app is great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! I can control temperature in my house while I’m away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for techie and normal people alike.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love the way you can make changes from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is much easier to install than I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for keeping us warm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest learning thermostat took a few try’s to get the hang of it, but now is super easy to regulate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Talk about and easy setup and easy to use product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a lot of research and this product outshines them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price with great rebates. Buy more...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, I think that this product is smarter than me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on sale and submitted a $100 rebate. That justifies the cost. The setup is very easy. I have a 2 wire system and it works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work very well, and it is very efficient. So far, no complains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look very nice in your wall and keep you updated. A+

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nest

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is so cute, however it was causing me issues with my older AC. After replacing both in door and out door unit the nest was still giving me issues. It didn’t work well for me but other friends of mines have it with no issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, EstherJ. Thank you for sharing your feedback about your Nest Learning Thermostat. We're sorry to hear that your experience with the device was less than ideal. We'd like to know more details about your experience with the Nest thermostat so we can assist you with any technical issues you may have encountered. We recommend reaching out to our dedicated team of specialists on our Google help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and very convenient for you if you have amazon echo

    I would recommend this to a friend