Customer Ratings & Reviews

This is my second nest, and I love them. Recently sold my house and bought a new house. It required an updated thermostat, and after my experience with the prior generation of the next, I bought a new nest, and love it. Easy installation, easy to use.

I have two of these devices and the setup is very well done. There are numerous features on this product and I like the fact it works with our NEST cameras. I would like to see an option for a backup battery the owner could add, as we have one device that doesn't get enough trickle charge from the power line and the device shuts down features. Eventually, we have to use a USB cord and power adapter to charge the device, which shuts your system down while the device is unattached. For the price, these should have a better power backup capability.

We switched out a basic thermostat for the Nest Learning. It really is smart. We set up our home and away schedule - easy to do. Then the thermostat learned our schedule and made adjustments to the schedule we set up. We love that we can change the settings from our phones - put it on ECO to save energy or take off of ECO as we near home (no more walking into a cold home). Or we go out for a walk and the Nest knows we are gone and switches to ECO to save us money. Also, the settings are so easy to see - the current temp is in big numbers no more magnifying glass to read the thermostat.

Works well and allows easdy changes. Helps improve the ever expanding smart features available to save energy.

This was a very easy install and great software. It is a nice treat to be able to change the temperature without having to get up. It is also a great bonus when you realize you get home to a cool house on a hot day or a warm home on a winter's night. The only downside I have come across is the learning software, it constantly changes and lowers the temp at times when you are home. it is supposedly learning your schedule when home but it has been months and this problem still persists.

I was able to install three nest thermostats in my home without help from an electrician. They are easy to install and even easier to use. Couldn't be happier with my purchase. ALso check your state to see if they are providing rebates. NH is currently offering a $100 rebate when you install a smart thermostat (keep the QPC code though).

It works perfectly and it easy to install. Had one minor issue but their support tech walked me through it and it continues work well. It's in my FL house and I control it in AL. We have contractors doing a remodel and they never remember to adjust it up when they leave; but, I do it from here. Highly recommend it.

I just bought a home in PA and wanted to be able to control my heat to save energy and increase comfort. The so algorithm of the Nest is amazing, after a week of learning I haven’t touched it and I couldn’t be happier. The app works well and the ability to control status from my phone is a winner

We bought the Nest on Black Friday for $50 off. It took us a few weeks to install it, but was fairly easy. I like the app and the fact that you can control things with your phone. The Nest is still in the “learning” process, so we are constantly adjusting, slightly annoying at first, but I think it’ll be worth it.

This thermostat is nothing short of amazing! If you can carefully follow the instructions provided in their tutorial video, you don't even have to hire a pro to install it! That part is completely up to you, but they make it simple enough for the average person! Integration, functionality, and communication with the Nest app will probably make you question why you didn't purchase it sooner! Not only is it easy to setup and control, but it begins to program itself after a few days to make those same adjustments that you would likely make at certain times of the day! I would recommend having maybe 1 other person help you during setup as you follow through the tutorial video. If you want to control the temperature of your home from your phone, from your bedroom, your car, or anywhere, this is one of the best investments you can make in your home and save some money in the long run!

This is a very cool and simple thermostat. I bought my first one 2 years ago and it is working well, so well I decided to replace the one upstairs with another Nest. Easy to install and easy to use. I tell my friends and family to get one.

Pros: As an extremely novice home renter, I called the 24/7 helpline that Nest provides. The amazing representative walked me through each step and made install simple and worry-less. It learns our schedules and makes the house comfortable when we're there and saves us money when we're away; all from our phones! Cons: None to report so far.

The install was easy. Download the app and connect to the thermostat was effortless. Changing temp on the thermostat or via the app is very easy. Making sure the kids don’t raise the temperature…priceless.

Easy setup and install as long as your HVAC unit is compatible (most are) and the wires are color-coded properly. The Nest App provides step-by-step guidance. Clean, elegant, discreet look. Nice to have a rebate from the energy company as well.

This little device is packed with features. It is easily installed and adds a look of elegance to your walls with the color of your choice.

The product was open box but had everything in it. It works better than I expected and I hooked it up myself. It has started saving me on electric bills (I think by lowering my winter temp to 65 when I am not home all day). I can also adjust it before I leave work to find my house warm and toasty and it remembers and learns the routines. I would recomend it highly.

We just moved to a new home with dual HVAC systems for upstairs and downstairs. We already had a 1st generation Nest thermostat and bought the 3rd generation after reading that it a dual system works with it. I went through the process of taking pictures of the wiring and providing them to a Nest technician through online chat. I provided them with the make and model number of our two systems as well. He quickly confirmed that Nest was compatible and provided me two wiring diagrams which made it extremely easy to install. Took 15-20 minutes for each one. Now I can command or ask Alexa about the upstairs and downstairs temperatures. The only thing I had to figure out was how to get Alexa to connect with each one as it didn't do it automatically. Went into the Alexa app and disabled the Nest thermostat and reenabled it and added the two thermostats then labeled them upstairs and downstairs.

Can't remember life before installing the Nest. Love how it learns your routine and adjusts temperatures automatically. Added plus is the app so you can control the thermostat while you are away. As soon as we had the Nest up and running, I could feel the difference. Not to mention the savings in our energy bill.

My experience with google products has been a positive one for the most part. This thermostat continues to not disappoint. Setup and instructions are super easy. Our electric company here in San Antonio gave us an $85 credit plus another $30 annually to participate in Rush Hour events; these are merely high usage times where you agree to let the power company and the Nest change your thermostat setting a few degrees a few times a week to help ease strain on the grid. Integration with my Philips Hue gen 1 bridge, MyQ garage door opener and Amazon echo is great. Being able to remotely control and shut the system on/off is fantastic. It IS a bit pricey, but there is so much technology in this little device that will actually save you some money on top of the elec company's incentives that it will pay for itself very quickly, compared to other green tech that takes years to recoup.

app is easy to use, design is appealing, works great. Like the eco mode. It does seem to revert to settings used only once, so not really sure how well it learns. It seems to just get stuck on one time. Wish when you deleted the history of temps nest would ignore those prior levels, but it doesn't seem to.