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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 16,031 reviews
  • Rated 4 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought that the thermostat was very easy to install. Very useful to see the energy usage, no comments yet on the learning aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT thermostat, bought it as a Christmas present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Works perfectly and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't find a better product out there.............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best for someone who forgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can control the temperature from anywhere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new controller..had some problems at 1st but found out our system was broken...know works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my previous smart thermostat!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    App problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. However their app is having issues which wouldn’t let me finish the set up so we can access it on our phones. I have called tech support and it’s a known problem. That was about 3 weeks ago and no updates

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, DeniseL. It's unfortunate to hear about your experience with the Nest Learning Thermostat. We can imagine your excitement to try its smart features, and we're sorry for the inconvenience these issues have caused you. We’ll use your feedback to work on improving our products and services, including how we handle customer concerns with care and efficiency. Meanwhile, if you’d like to inquire about any progress about your case, please share with us your recent case number here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is simply amazing and worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart thermostat. I had some issues installing it, but it was just a wiring problem and nothing related to the device. It connects with all my smart home apps. I’ve got to say that’s a little overpriced compared to the competition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well. I like that it remembers settings and adjusts accordingly. Make sure that when you are installing it that you make sure you use the correct configuration. We replaced a Honeywell thermostat and configured wrong which resulted in warm air. So look carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself in energy savings

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these for my house one upstairs and one down stairs. They work well together and using the app I can adjust as needed and see my energy use. Super easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! it is very easy too install and to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the available ComEd ($100) and Nicor ($50) rebates this thermostat is not much more expensive than a standard programmable thermostat. It was simple to install and easy to program. Unfortunately we are in between seasons here in Illinois so I can't attest to the actual cost savings of the learning features just yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It learns by how you set your temperature while you are home and whats really great with the nest app you can control it from anywhere as long as you have a Wi Fi connection. Set up is easy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my mom, but she's not a super tech savvy person. I owe one and love it! Idk if my mom just didn't feel it would last as long as her digital semi analog one she had currently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have a NEST in other areas of house; love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves me money; love its ease of use with my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still trying to learn how to use it but once I have some free time I will catch up with reading. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Would recommend to keep more efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already purchased one. Needed another so I purchased another one because of the quality and durability of it. Would recommend to anyone. Great product!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful specially whith kids! I can program the temperature of all my home from my office! Specially for the Winter/Summer's days!

    I would recommend this to a friend