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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 540 Showing 10,781-10,800 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great little thermostat !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as it should although the instructions are lacking in clarity. It was not difficult to install but the programming confused me. Pay the extra and get someone to do it for you and explain how to use it from there.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi BusyMom, thanks for sharing a review with us about the Nest Thermostat. It’s unfortunate to learn that the instructions are lacking in clarity, and we’re sorry for the confusion it has caused you.

      Your Nest Thermostat has many settings to help you feel comfortable in your home. Hold temperature can maintain the current temperature or any of your presets. You can also set temperatures with a swipe of your thermostat’s touch bar. Nest Thermostats don’t have a touch screen. You can use the touch bar on the right side to control your thermostat. Swipe up to raise the temperature, swipe down to lower it, and tap to confirm. The display will show you how many minutes until your desired temperature is reached. Or you can easily control it even when you’re not at home using the Google Home app. Learn more about how to control your thermostat here: https://support.google.com/googlenest/answer/9248184

      We appreciate your feedback as it helps us improve our products and services, including our help sites. If you come across any concerns with using the thermostat effectively, please let us know anytime here and we’ll gladly help: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful specially whith kids! I can program the temperature of all my home from my office! Specially for the Winter/Summer's days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two for my home. Absolutely love them!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Can control temp from app, only issue is with connecting to WiFi is a pain. Disconnects frequently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Card holder

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Google nest because my kids always would play with the thermostat really love it thank you. It was a great bye.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great instructions, easy to install and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a new 2 story house and I hate going up the stairs to adjust the thermostat. Now having 2 thermostats, we can control the house via the app and have it learn out habits. Makes life much easier and we get to save time by not climbing unnecessary steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome...great functionality. Aesthetically pleasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I love that I can control from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy upgrade to smart thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from a programmable thermostat that never got programmed to this smart thermostat that is already learning to save energy while we are away from home. I don't know how many months it will take, but I expect it to pay for itself in electricity savings, especially in hot, hot So. Fla.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super easy setup!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Good UI Easy setup stylish Cons: No included temp sensors like ecobee. Would be a great value add.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    heat me up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new thermostats. set temps easily and saving money now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device with Easy instruction how to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this thermostat for over a week now.. It does does everything for you so you don't even have to touch it. I can control it from my phone if I ever want to change anything. I can run the fan for timed increments if I want I can see the history of exactly when my heat pump ran and how long it ran.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love the wifi thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i wish the thermostat didn't cost so much but it works great. I love remotely monitoring my house to make sure the furnace is working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read combatibility section

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure it works on your system before installing. It works great if it does otherwise you can damage your equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More awesome, than not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearly immediately after hooking my nest thermostat up, I started saving money. I would turn the air up while at work and it made a huge difference. Plenty of ways to help you save money, and automate your house warming/cooling. Amazing thermostat and would say every house should have one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi errors galore

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi errors galore. Stopped working for no apparent reason. Seems to happen a lot to a lot of users. Otherwise thermostat works fine

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, KeishaJ. We're sorry to hear that you're experiencing some connectivity issues with your Nest Learning Thermostat. We suggest restarting the thermostat and afterwards you can try to reconnect it to your Wi-Fi. If you've tried this before or if the issue still persists, then we recommend reaching out to our team of dedicated specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Home Automation at its best

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enjoy the features as it was easy to install. Syncs easily and the wife loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greater Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and easier to control it from everywhere.

    I would recommend this to a friend