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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 544 Showing 10,861-10,880 of 16,031 reviews
  • Rated 5 out of 5 stars

    Overall a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation process is pretty easy and the instruction is very straight forward. The thermostat gives my house a modern look and is very easy to operate. And yes it does save some energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use, saves money

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest thermostat is fantastic. Has saved me a ton of money on my monthly electric bill, as I can adjust it from my phone matter where I am, and my apartment can be nice and chilly when I get back to it Yet not have to run the AC all day to be that way. Well worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, integrates with Nest fire detectors and looks great on the wall. Sophisticated software but easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We should have purchased one of these years ago. It has a memory based on the temps you want to set it up has. We has a minor issue with the order but an online Supervisor stepped right up and corrected the problem. We will see you very soon Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good thermostat.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this model for new HVAC. Works well, full of information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this device to replace an old thermostat. I’m really impressed with the accuracy of its learning capabilities. Within a week or so, it automatically started turning on the heat in the morning , without getting out of bed! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote heat/cool control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the application! Remote control is so easy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my father's new home. He loves it since he can adjust the temperature from his phone when he is at work or traveling. Much simpler than traditional thermostats.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it looks and also how I can operate using my phone & my amazon echo. Good product for home automation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Nest products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned one of these before so when I moved it was high on my priority list to install one in my new home. Saves money as it learns your habits of coming and going. Easy to control form the Nest app when you’re away from home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic thermostat, absolutely love it and how its programmable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timeless and pioneer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the first version as well and upgraded to their newer version; it does what it says and it efficient, easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a great investment, the Nest works perfectly, even with older systems. Love the integration with Amazon Echo and the Nest app works great from my phone. Nest customer service is awesome, they helped me work through integration issues with an older heat and a/c system and an incompatible router issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great IOT device for your heater system. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best thermostat ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things I ever bought. This thermostat will save you money it lets you know what the temperture is when your not home .It also knows when your not home and it will change your temperture to save you money. Nest give you a report each month on your energy use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    easy to install, very good support from Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still experimenting with the nest unit. It seems to be high quality and well developed. I expect it to perform well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two nest (upper/lower) floor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floor UPPER should be able to talk to floor LOWER more than the away feature Exemple: to set a differential in temperature between UPPER an LOWER floors as a variable looking at the outside temperature, so that we will need to adjust only one of the two

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control to home needs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest thermostat and had trouble getting it to work properly by our phone app. Nest was great on helping us completely. End result we bought a new Modem and the Nighthawk WiFi from Best Buy and now out home is comfortable for us before we get home from work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Nest Thermostat to replace an Ecobee that went bad. It was easy to install the wires since I was already familiar with what wires I have. My only improvement suggestion would be I wish Nest would let the body of thermostat click in or something to the base. I had trouble getting it to fit in. Since then then it has been great. App is also easy to use. I wish the setting of a weeksly schedule was more easy to customize. For those that are considering a Nest versus an Ecobee thermostat, I received a replacement Ecobee under their 3 year warranty (mine worked for about 30 months), I did not install it because their technical support was horrible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat on the market. Very happy with it.

    I would recommend this to a friend