Customer Ratings & Reviews

My heating bill was way to high and after I switched to the nest it cut it by 40%. I was nervous about it being more expensive but it will easily pay for itself in a couple months. Highly recommend you will not be disappointed!

I love the remote access, it makes it very convenient to change the sttings when I'm not home or when I'm in bed and want to change the temperature. The app is very user friendly, I prefer to change the settings from my phone instead of the actual thermostat. It is a little confusing on the thermostat itself. Overall a great upgrade from my original thermostat.

It learns fast, it sets it self after, then you get to enjoy a life of a lower cooling bill and not having to get out of bed at night when your hot to turn the ac down. And also my favorite feature of cooling the house down when heading home from work so I arrived in a nicely chilled home.

This is awesome, after installing this thermostat I never touched the thermostat again it is automatic it changes from heater to A/C by itself I love it

The thermostat was installed, and then taken back out because it would not work with my furnace . When the worker was putting my thermostat back in, he touch the black and white wires together that destroy it. At this time I'm waiting for it to be repaired.

We now have a total of 5 Nest thermostats installed in our rental units and primary residence and they are a great way to manage utility costs when no one is home. Some states offer rebates for installing Nest, so be sure to check with your utility company.

I recommend this is part of your smart home or if you just want to save some money with your power bill. This thing is very smart intuitive and with the help of your phone it makes it that much better. I like the learning capability it has as opposed to its competitor the Ecobee that doesn't learn.

Great product second one I buy. Would recommend. Can be monitored by your phone .

This is best product I have ever seen. Very user friendly. I can change it from my bedroom upstairs.

Unfortunately the tech came and informed me they could not install due to my Thermostat wiring was not compatible. He was very polite but did not have a solution. I wish they could have come up with a solution. I am still a happy customer

I'm really happy with this unit. not only did it stop my furnance from coming on so much we noticed a decrese in our monthly bill. Also check with your utility company because there are rebates out there. we got 75$ back from the state for switching to this. Don't walk run to get this bad boy.

have one in my current home and just bought two for our vacation home. Makes it easy to control the ac when not in town

Great Thermostat. Had a little trouble on the install because of having an extra wire that wasn't listed. But Nest support was great looked at the model of the old thermostat and the model of the HVAC then sent me a wiring diagram for the correct setup. Other than that it was great.

I brought this system for my wife on her birthday. It served its purpose and did good but for some reason in the summer it was on cool blowing out hot air and winter blowing out cold air. We even had a licensed electrician hook it up and it didn’t run right. But convenient because you could set your temp away from home in home in bed if needed and on vacation.

Absolutely incredible how it adjusts to people being in the home and away! Love this and the BEST BUY service provided in selecting my smart thermostat.

Best thermostat ever! This thermostat literally dropped our energy bill by half... only complaint is that if there is not a constant power source the unit will die during the months of the year when the temperature isn’t as harsh but other than that couldn’t be happier

I just love this! I had it installed by the Geek Squad and everything went quite well. Highlr recommended!

Works with Alexa! I love that I can tell it to get cooler or warmer from any room and it just does it! It can tell when we're not home and adjusts the energy use of our unit - bonus!

I had a little bit of difficulty with getting the wiring rigt but eventually got it. Now it's workimg well.

This is a nice thermostat but we could never get the smart features to work correctly. It is supposed to learn you habits over time and then start adjusting itself to your schedule. This seemed to work somewhat when we first got it then it recently started to constantly put itself into eco mode. A quick search shows that many people are having this issue. Our thermostat is in an area that we never pass by so we never trip its sensor to let it know we are home. We adjusted all of the setting to try to get it to stop switching to eco mode on its own, including turning off all triggers and sensors and even turning off Home/Away Assist which should stop it from automatically going into eco mode. Nothing worked, it still would go into eco mode on its own after a few hours of manually changing the temp. The only thing that stopped this was for use to connect our phones to nest and turn on location so the nest knows when we are home. The only other option we did not try was a factory reset, but others have said this did not work for them.