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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 556 Showing 11,101-11,120 of 16,031 reviews
  • Rated 1 out of 5 stars

    HONEYWELL homes stay away from google nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returning it ASAP, I really wanted to like it, I wanted to make my home a google home but since the beginning it was just problem over problem, I did the installation process step by step but I had to call about 5 times the 800 hot line for support, for some reason I was told that my last resort was to buy a Google Nest Power Connector as extra part that supossably I needed, seems that I don't. So I call them to help me with the process of installation which they offer to do for me(THEY DID NOT) and what made me throw the towel was the fact that in the support hotline they asked me to call a technician who was gonna cost me another 130 dlls more, in total I wasted about a week trying to install it so I'm giving up I had such a terrible experience, don't be me there must be better options for you

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We regret to hear that you’re having issues installing your Nest Learning Thermostat, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.

      For a more complicated type of system, we suggest contacting a professional to check for its compatibility and installation. We’re hoping that you’ll give Nest Learning Thermostat another chance to improve your experience.

      If you have any questions you want us to answer, feel free to contact our support team. We’d be more than happy to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Solid Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well for what I need tight now. There could be room for improvement though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lo mejor que he podido comprar me he ahorrado un monto en electricidad y cuidado de mi aire

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Breaks Every Year

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in 2016 and had it professionally installed to connect to our heat pump. In 2017 in the summer, it failed to pump out cold air and kept pumping out hot air. Nest (at the time) sent a technician and fixed it. In 2018, same problem, but this time they said the unit was defective and provided a replacement, great! In 2021, it's happened again, and google was only willing to troubleshoot online and isnt willing to send a technician or cover any costs. It's a very nice looking piece of junk. I bought another one in 2020 for another part of house thinking the issues were behind me. They werent.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keeps going offline

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good in theory but the thing keeps going offline. I bought 2 one for the downstairs and one for the upstairs same issue with both. So frustrating. Can never connect when away form home. I will be replacing maybe try the ecobee

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, TechMan. Thanks for posting your feedback on the Nest Learning Thermostats. It’s unfortunate to hear about your experience with their connectivity, and we understand your decision to replace them. We’d like an opportunity to investigate whether this issue is caused by the devices, network, or other environmental factors. Please get in touch with our support team anytime and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Nest thermostat! I am able to turn the furnace on or off through the app and I do not have to get up to do it. No walking down the stairs. I am still learning the thermostat and all it has to offer but so far so good!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    God But Rather Ecobee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good item. Easy to install, good looking. But it's just not the same as the Ecobee.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Most amazing thermostat you will ever by

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermometer so amazing I just cut my bills down in the first two months I like how it’s smart and it knows when I’m home and not automatically goes down to save an Econ mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Smart Thermostat!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nest thermostat has made managing our home temperature a breeze. We have noticed our electric bill lower since it’s purchase. It also works with Alexa as well as good google.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Love how it lights up when walking past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service, fast and easy service. Arrive very well packed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No better thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has definitely changed the way I view thermostats. Install wasn’t difficult, but I highly recommend taking a pic of current wiring before install. Once installed, the temp has remained constant and can’t wait to see the savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super install, Great product. Easy to read LED and functions perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to put in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to figure out the wires from my old system and when I could not all I had to do was hit chat take a picture of my wires with my schematics and Nest Support was able to help me at 10 at night to email me where my wires had to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat done Right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google thermostat is a great addition to the smart home setup. I’m sure you’ve read the pros and cons already so I’ll spare you. If you’re on the fence and already have a smart home setup this is the thermostat to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited to purchase this product and it was worth the wait. Easy to install and connect and program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect thermostat, is incredible for my bills the best absolutely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful addition to any home. I can control temp from anywhere via the app, and I connected it to Alexa so I can be super lazy and have her change the temp! Worth the price... check for energy rebate though, it saved me a good amount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be afraid to tackle this install yourself! My AC company want $400 plus $130 for install. That’s crazy! Bought at a discount of $200 and did it myself! Great features and glad I can change temps wherever I’m at! Great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product speaks for itself, this is the 3rd one I've bought and couldn't be happier with it!

    I would recommend this to a friend