Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 561 Showing 11,201-11,220 of 16,031 reviews
  • Rated 4 out of 5 stars

    Product works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nets works great and easy to setup. The nest can be hard to figure out after setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple & easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to use. Motion sensor lighting is great when changing the temp at night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best smart thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried the Nest competitors. The Nest is by far the best smart thermostat. Nice solid construction. Easy to install. Works great. Easy control from my iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and Intuitive Interface

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While there are only two inputs on the termostat (twist or press), the controls are easy to understand and settings are simple to adjust

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its tricky

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its modern and sleek. You need wifi or it doesn't work to full compacity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    requires practice to get the most from this item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well but it does requires some trial and error before the thermostat learns your habits

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought another. That good.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 now. Love new sensor feature (sold separately) but works for rooms that are far from home thermostat and new Gen 3 has cool new colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks cool and is cool! Just check to make sure it will work with your system before buying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used yet

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I have yet to use the device but seems awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for our new house. It has saved us so much money. I can program it to lower at night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are really nice thermostats and are really easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, saves a lot of steps

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have in every house. I control my thermostat from the comfort of my bed. However the learning mode is what I don't like and there is no way to disable it from the App. It's not accurate and each day is different, how the so called smart thermostat can know what temperature it should set only based on my previous selections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I thought this would be more of a toy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be more of a toy, But boy am I surprised. It cleans better than my new sharp. No backaches no worries house always looks clean. I highly recommend this product. In fact two of my friends have bought them, and they love them too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptic to pay $250 for a programmable thermostat and even when the price dropped when the 2nd Gen came out, I was still skeptical. But I have a family that includes 3 small children so our schedules are hectic and we don't always remember to turn our thermostat down when we should. Plus we go to the lake a lot in the summer and being able to control the thermostat from our smart phones was very intriguing to me. So I went ahead and made the purchase and after about a week, its been great. Its learning our schedule and the "Auto Away" has kicked in when we have left for an extended period of time. In fact with that feature, we only need to turn it up/down from our phones now when we are coming home from an extended leave. I will be anxious to check our electricity bills from last year to see if am getting the savings that I believe I am. Its a truly "set it and forget it" type of deal. Now, I did have some problems with the installation. I am not expert in the HVAC business but I feel I do a pretty good job of following instructions. I did as I was instructed (configuring the wires) and the heat wouldn't kick on. I called the Nest customer service and we ran through a bunch of tests and after about an hour and half we came to the conclusion that I had system with a water pump and thermostat needed to be configured with the update. The problem was, my nest wouldn't update when connected to my computer so we had to wait for the "OTA" update. Finally it connected to my WiFi and updated and the customer service rep helped me reconfigure my wires so that the Nest worked with my system. Its worked like a champ ever since. The customer service rep was nice and patient and that ordeal was the only negative about buying the Nest but not sure it was anyone's fault, really. Overall, I would recommend the Nest especially if you are a busy family running throughout the week. It seems to be able to save you energy (and money!) even when you aren't paying attention to it. Is it worth the money...maybe. It all depends if you are disciplined enough to set your "dumb" programmable thermostat every time. If you do that, than its not worth the money. If you are like me though, I think its going to be a good investment. I will try to update my energy and money savings as I go along. That might help someone to decide to purchase or not if they know the actual savings this thing might give them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Already Saving Money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has already saved me money, less than 3 days out of the box. You can see the history of use of your AC system and then change the temperature to minimize use of the AC. Would definitly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to install and use as long as you have a common wire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, connects to my echo dot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble at all installing the thermostat. Easy to program and connect to my echo dot. I love that I can ask Alexa to change the temperature!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, it doesnt really isn't worth the 120 or more for the non learning version. My thermostat is at the top of my stairs. So ot often thinks I am not home because i dont walk past it enough. I should have bought the cheaper model.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Thomas, we value your feedback about the Nest Learning Thermostat, and we’re sorry to hear that it often thinks you’re not at home even when you are.

      Home/Away Assist uses data from your Nest product’s sensors and your phone’s Wi-Fi and cellular location data to know when someone is home. For the best experience, make sure that everyone with shared access and control of your Nest products in the app is also using their phone’s location. You may want to change some of your Home/Away Assist settings to help it do a better job. Instead of the thermostat’s activity sensor, you can just use your phone location to figure out whether you’re home or not. To do this:
      - Open the Nest app.
      - Tap Settings icon.
      - Select Home/Away Assist.
      - Choose What decides if you’re home.
      - Select Use phone location.
      Tap the switch to expand the menu. This will show a list of all the people (if you have any) with shared control of your Nest home. While you can check whose phones are being used to help with Home/Away Assist, you can't enable or disable location for any phone except your own. Everyone else will have to change these settings on their own phone in the Nest app.

      - Tap your name.
      - Tap the switch to enable or disable the phone location for Home/Away Assist.

      For further assistance, you can reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great addition to smart homes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thermostat and very easy to install. If you have a smart home or are thinking of starting one this is a great first step.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW the savings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    before using the nest my power bill was 313/mth avg. first month of using nest my power went to 167 and next month it is now at 149. Is staying right around that. Has alot of great features and i praise it everytime someone asks about thermostats or high power bills.

    I would recommend this to a friend