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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 564 Showing 11,261-11,280 of 16,031 reviews
  • Rated 4 out of 5 stars

    Great thermostat for energy savings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, the UI and the app is very easy to use. Setup is easy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but we're having Geek Squad come to install/linknto cell phones. We got 2 and are having trouble getting them linked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Rivers13. Thanks for the feedback you provided about the Nest Learning Thermostats. We appreciate you love them, but we’re sorry to hear of your experience with the installation and setup.

      A range issue or wireless interference can cause your thermostat to disconnect from your Wi-Fi. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. You may also check for objects such as mirrors and refrigerators between the thermostat and your router as these items could block the connection. For more help, read Troubleshooting Wireless Interference here: https://support.google.com/googlenest/answer/9276282

      Also, connectivity issues may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      In the event additional help is still needed during or after the Geek Squad visit, please let us know here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Perfect for Winter!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these to help our home be more energy efficient. These are a no brainer if you are looking to save some cash on your electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confusing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im not really a fan of the learning part but so far they haven't been that bad. I enjoy all of the smart features and the feedback on the system. Sometimes I would come home and it was 80 degrees and it said 2.5+ hours to cool to 70

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My colleague recommended it. He saw a huge drop in his energy bill. Therefore, I decided to buy one. It was easy to install. It had all the components to install the nest including the screw driver. You can control the nest with the app. Everything was easy, from setting your temperature settings to use the home/away settings. Furthermore, you can see your history on how much your AC was running. No batteries for the nest as it is powered by the furnace. I only had mine for a few weeks so I cannot compare how much I saved energy wise.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great. Looks fantastic in our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the 1st item I needed to buy as soon as I moved into my new home. I've had experience with this before and I feel this is a product I need to have! In fact, I buy these for anyone I am friends with as a new home gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice wifi thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mine did not work properly when I bought it so I had to have the wiring changed from a 2 wire to a 3 wire for the c wire.so that was a added expense. If I knew that during my purchase I might of bought something to work with what I had and there is thermostats out there that don't require the third wire or c wire. Other than that I do like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The say the Hing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product best purchase ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and bright numbers. Knows when I’m not there to lower the temp in my house to save me money. I turn the temp up via app an hour before I come home from work so it’s toasty inside. Oh, and it looks cool. Glad I bought it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to manage the thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some great features within this product to help with automating your thermostat. I use apps that help kick off my thermostat to either lower or raise the temperature during the day depending on peak pricing hours. There is an eco feature which is useful because it will automatically turn your temperature down (or up) when you are not home. This has helped with our overall bill immensely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't familiarized with any of theses thermostats and now I am very happy about get one of them. You can control your ac with your phone with your voice. Its absolutely amazing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not in love

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I started using it, my AC unit was not running as effectively. I noticed (during the heat of the summer), that my house was consistently hotter and not cooling down from when the AC ran. It's valuable being able to control your thermostat from anywhere; would be nice if it worked better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Customer service is top notch and readily available to help. I had some questions during the install. They quickly answered them and got me up and running in no time. Nest interface and iOS app make using it a joy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its really nice and well worth the money. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great purchase. Easy to hook up and great customer service support. I love being able to turn on the heat from my phone. Great purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the nest.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes setting your Temps a breeze. And it learns your patterns so eventually you don't need to even mess with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. I did have to shut off the learning feature as I would come home from work and my room was at 86 degrees but I’m pretty sure that as I learn more I will figure these things out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these little smart thermostats! We can bb control them from our phones and it saves us so much money. We can lock it too from our phones so the kids can’t touch them! Worth every cent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Look wonderful as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work as appetite wonderful product helps save money on heating bill, wll recommended.

    I would recommend this to a friend