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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 566 Showing 11,301-11,320 of 16,031 reviews
  • Rated 4 out of 5 stars

    Energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it is to use this product. Nice bright display as well. Great product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. However I would have went with the cheaper version now. The smart side of remembering what you like does not work very well. I eventually had to go to the login page and just set a schedule. You can do this on the cheaper model.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi review1234, thanks for sharing your feedback with us. We’re glad to hear that Nest Learning Thermostat works well for you. However, we do apologize for any difficulty you may have had with the Auto-Schedule feature.

      If you still need assistance or if you have any questions you would like us to answer, feel free to contact our support team. Here’s the link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning on how to "Train" the Nest. I believe that it will work as described.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love needing able to adjust without getting out of bed. Also, able to adjust when away from home. And the fan mode allows me to not always have to turn thermostat on

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s A LEMON!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, thermostat easy to use with WiFi once it’s synced up. It faults out for not charging so disconnects from WiFi or RC wire connection broken and my original thermostat is same wire set up and have not had any problems other than it’s not WiFi.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Xxxxxxo, thanks for writing a review about the Nest Learning Thermostat, and we’re sorry to hear of your difficult experience with the performance and connectivity.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help in the event that your thermostat has connectivity issues:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance if you can visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the smart thermostat although I wanted it and saw it’s value. It was too pricy for my current budget. I may buy one in my new home next year. Hope the prices go down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You Feel as if You've Purchased New A/C!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say our A/C has never run this efficiently. I anticipate a significant savings on our power bill. I'll come back in 120 days and update. I believe this is a very smart purchase. Easy to install and it practically sets itself up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What can I say...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say that is different from other stellar reviews? It might be in my mind, but both my wife and I swear that after we installed this thermostat, our hose seemed more comfortable, with less drafts and too-hot/too-cold periods throughout the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. We have had other smart thermostats in the past however, this one has been the best. The learning features on it are fantastic and we are very pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my google smart thermostat i save money in my heat bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definite asset to our home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently installed this Nest in a 101 year old home. The heating and cooling is obviously more modern than that, but they aren't brand new. When we purchased the home they were already there. It has been nice to be able to review and control the temperatures regardless of if we're home, as well as track how much we're using the heating and cooling system. Definitely recommend and pleased we were able to get it to work with our system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Vibes

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you live in a 100+ year old house and your boiler and air systems don’t talk, Nest is a perfect solution. I have both thermostats in one app and this keeps me cool as a cucumber.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. doe what it says. Plenty of UTube available for install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good quality. Order online and arrived faster than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Really convenient to be able to change the temperature in your house when you’re not home so it’s either warm or cool when you get there. Easy set up good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best thermostat I have ever used easy to use and you can use it from your phone set temperatures wherever you need to and whenever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It really lower my electric bill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this thermostat for a month, my electric bill came 30 dollars lower from previous month. Was tired of forgetting to lower and turning up my AC unit, so nest has made it easy for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to have ac on when I get home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great to be able to have the house already cooled down upon getting home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing ever invented! Keeps the temperature just how I like it while saving energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A terrific price for a terrific product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A terrific price for a terrific product. Once again Best Buy offers what are the lowest prices I have seen for this thermostat I would definitely recommend to all that are looking for a similar product

    I would recommend this to a friend