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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 16,031 reviews
  • Rated 5 out of 5 stars

    Easy to use and so handy!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this thermostat for several months now, and after using almost all the features, I have to say that I'm really happy with it. I use remote sensors to choose which room I want to set at a particular temperature, and it's all controlled really easily on the app (for example, at bedtime I want the bedroom to be the priority room, and during the day I want the den where we hang out to be the priority room). That lets me set a particular temperature and ensure that the room I'm in reaches that temp, not just the area around the thermostat itself. Let's be honest - who cares what the temperature of the hallway might be? We all want the rooms we LIVE in to be the right temperature. This thermostat, paired with a sensor or two, does exactly that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Saves money but needs follow through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works great. The obvious features of being to set temps remotely are easy to use. The learning features work, but you will likely need to go in and adjust them from time to time. Reason being, if you adjust the temperature for a one time setting, the learning will see that and auto set that temp at that time the next day. Over time, with a few adjustments the learning works quite well. It is also very easy to set up pre-defined schedules with as many temp changes as you might want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Awesome! We bought a house during winter & the heat worked. We tried using central air in the summer & it didn't work. We bought this device & it was fairly easy to install. Once installed, i selected "cooling" & the central air worked! Miraculous & saved us tons of money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't Second Guess It, Buy This!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid at first because I really know nothing of heating and cooling, but I decided I would be brave and give this a shot. I watched the install video on Nest's website and I removed the old unit, installed this unit, and had it up and running within 15 minutes! It looks awesome on the wall and being able to control our home's temperature while we are out of town is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend for ease of use and that I can control the temp from my phone. If your looking to save money on your heating and cooling costs I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money. There is no programming at all and very easy installation for anyone. This thing going learns your patterns and beginsee setting Temps based on your temp seetings. Another great this is the app is very easy to monitor daily usage and setting temp for a warm or cool house when you arrive home. Very much worth the money will see how much saved over next few months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat 2nd unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I am away from my home time to time, it will go into ECO mode and use less heating oil as if I am there, it has a Home mode and a Away mode, plus I can change the temp from my cell phone, it know if I am home. It tells me the temp outside also, this is a Neat thing to do. This is for my home in St. George, UT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Nest about three weeks ago. With the app, it is handy to be able to set the temp down when I forget to do it when I was at home. Of course it will learn your daily habit of when you are at home and when you are away. I also like the fact that I can check historical energy usage. On the down side, It seems like big bucks to spend for something that turns on & off your heater/AC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and effective smart device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed with provided instructions or online video. Matched the decor and is already learning family heating/cooling patterns. Great addition for upstairs second unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Thermostat, Beautiful & Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Thermostat is an exceptional product; super easy to install, beautiful on the wall (especially relative to the white plastic stat I had previously) and above all, effective at knowing when my family is home/not home and regulating the temperature(s) accordingly. Would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is great! instructions, not so good..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the instructions to the letter. It absolutely would not come on. I unhooked it and reinstalled my old thermostat to make sure the issue wasn't on my end. Furnace came back to life with the old thermostat. I went to google for troubleshooting. One post I found said to use a USB cable and plug it into the back of the unit. It came on immediately. Then I unplugged it and reinstall it for the second time and all is well. The iPhone app is very good. I can control the temp from anywhere and it tells me how long it's been on and what the temp is inside and out. All things considered, I'd buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in my living area! Automatically adjusts temperature which is convenient. Older one worked 4 years after that didnt software update and stopped geating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Is good Thermostat.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of features to use with or w/o the smart phone app. Eco definitely helps to save on money when we're away from home, too. Overall, this is the 2nd nest thermostat I bought (gave the first one to a friend), and it's just nice to have quality of life control over the AC/heat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenience at its finest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. I love being able to leave the house for a few days and have the ability to set the temp just how I want it from my mobile phone just before I get home. So when I arrive home the temp in the house is perfect. Also to have the ability to adjust the temp throughout the night without even getting out of bed is very nice. I've had mine for about two months with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and Intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat and even better looking. Very easy to install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, easy to use, great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation instructions were easy to understand and the installation was very easy. The basic operation of the thermostat is easy. Did not understand at first how to connect to the home wifi, and had to look online to get better instruction, but did figure it out. The wifi makes it very convenient to change settings without having to go to the unit- I like this feature best of all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest thermostat and the first thing I installed in my new home. I love the control I have over my utility usage and the intelligence of the Nest and its ability to learn your behavior. I also can connect to my utility company to alter useage for peak times where surcharges apply saving me money. The simple design is awesome as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and cool looking with great temp control features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat By Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Nest Thermostat. Had one in our previous house that we left for new owners. Leaving this behind or not having this is like losing a limb. Highly recommend anyone that wants to modernize their home to have these. Installation is very easy for anyone. The included wall plate is also paintable if you want to match your existing wall color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostats have been great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two Nest Thermostats and a sensor. I liked what I purchased so much, I bought 3 more sensors. The sensors are essentially electronic thermometers that you can put at places distinct from the thermostat. In our house the thermostats are in the hallway and they always over heat and over cool the bedrooms. Thus I can use a sensor in the room as the thermometer and thus the set point for heating and cooling. The installation was easy. I did it myself. I have a good working knowledge of this sort of work, but it is easy and the instructions are straight forward. There are numerous videos available to help with installation. It appears through the first month that we have saved some money, but I will have to look over the year and base it on the average costs of heating and cooling. But based on the usage that the Nest evaluates, we have used less than last year and the temperature seems most even to that observed the previous year. Nevertheless, a more thorough evaluation is needed. The nest has great features including energy saving features, easy of use, voice control of heating and cooling temperatures (if you use the right app), etc. I am very happy with my purchase.

    I would recommend this to a friend