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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 16,031 reviews
  • Rated 4 out of 5 stars

    Good start to making my home a smart home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the kit to start my smart home. Easy set up and anybody can use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second set of Ness. The new generation has an upgraded look and was very easy to install and years. I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my daughter I heave it at my house It is being at my place for years I ❤️ it excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A little more technical than thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to run a common wire on an older system to get Nest to power on. However once I ran the wire it came on within a minute. So far we have saved quite a bit in energy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my remote cabin to set temps when I’m not around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it saves money and helps me better manage things at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    saves energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice addition to our smart home setup. Nice to come home to warm house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took a shot and liked it. Works good with your internet WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great compatibility with different heat pumps

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited number of heat pumps supported. If you have a Bosch or plan to get a unit installed, don't get this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great temperatures controler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy control temperature can remote from mobile phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great as advertise plus dte giving 100.00 back makes it a great deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and decided on this one. Doesn’t disappoint! Love the option to run the fan which cools down the upstairs while taking the chill out of the basement. This is a solid product and I highly recommend it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not really impressed. It’s a learning thermostat I’m just not sure what it’s learning from. If I turn my thermostat down and walk away it will stay at the temperature I set it at for about five minutes and then jump back up to 82. I don’t know where It got this from as I never keep my house at 82. I have to keep the thermostat on the eco setting at all times or it jumps up to 82°. If I want to go to bed at 9:50 and I set my thermostat at 71° it will only stay there until 10 o’clock and then it will jump up to 82. If I wait till after 10 and set it for 71° and it will stay like that all night long until 6:30 in the morning and it will jump back up to 82. I had to get a new air-conditioning unit I’m kind of wishing I had replaced the thermostat too

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey, but was able to get discounts through Nicor and ComEd. Noticed a difference immediately when connected to our furnace... a lot less cycling on/off/on/off. More consistency with temperatures throughout day and night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty cool that you can change the temperature from your phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest was very easy to install and setup for use. Pleasantly surprised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good build

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and build. The program is the same as the older version but the build is nicer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful home gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to purchase a Nest Thermostat after getting tired of walking to the other side of the house in the middle of the night to adjust the temperature. By doing all of that, sometimes it would be difficult to go back to sleep. The install was pretty simple. I'm still learning about all that it can do but so far I have enjoyed being able to change the temperature from my phone. Super conveinent for those late nights where I wake up hot from the heater being on. I literally roll over, grab the phone and turn it down/off. One complaint I have is the backplate that was included with it. I purchased the black thermostat because it goes well with items in my home, however, the backplate included with it is white. It throws the whole look of it off. Only reason I'm not super annoyed is because of the location of the thermostat, most people don't see it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be one of the best purchases of the year---it monitors everything and you can also set it up to where when you leave it will set the temperature to save power and money, because no one is home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great house thermometer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is fabulous. So easy to use. Love the option to set temps remotely

    I would recommend this to a friend