Customer Ratings & Reviews

Just upgraded from gen 1 thermostats. I love how it's compatible with the room temperature sensors. I also really like the different home screen options too, Definitely a worthwhile upgrade.

Installing was a bit trickier than expected but enjoying the cooler air. My old thermostat reads out 68 at 74 degrees on the nest. Much more comfortable in the house.

Very pleased with this thermostat. Notified me of a issue ive had for years on my actual ac unit within the first week.

Install was very simple and straight-forward. Connected to my Wi-Fi easily and setup was simple. Had some issues with error codes related to 'not getting power,' but made some adjustments and checked breakers and now all seems to be well. I love being able to make adjustments to everything from my phone. Planning to update all electronics/appliances/fixtures in our home to 'Smart' devices and hoping this helps controlling temperature and as a result, lowering electric bill. We shall see as time passes. Very happy thus far.

Love how it learns our schedule and adjusts. The updated thermostat feels like the house is getting better heat. It’s also pretty great to sit on the couch and adjust the temp from the phone!

Had a nest before but forgot to take it with me when I moved. The home/away feature helps save so much money. Pricey but pays for its self in just a few months

Sleek, smart, its like the future has arrived. Everyone is in awe when they see it. The black version looks great and works like a charm.

There's a program through my power company that got me a rebate on my bill in exchange for them being able to alter my thermostat by a degree or two during high demand days. Worth it.

I love this unit, saves us so much every month and we get a great rebate!

I would definitely recommend this to everyone. Easy set up. Easy use.

Great customer service. Rep was very knowledgeable & answered all my questions and concerns.

Really great product! Have been using it for a month now and my energy bill has decreased $30. The home/away assistant needs some improvement and this is why I am giving it 4 stars but it could still be learning my family or it simply takes about an hour to notice we are no longer home but whenever we return home it quickly notices we are home and switches from eco to the temp that it has learned. Set it was very easy had the system up and running in about 20 minutes everything that is needed is in the box including the much needed screwdriver that is needed to remove your old system to this system. Really enjoy controlling my home temp from anywhere or if I'm too lazy to get up at night to lower or raise the temp I can simply pick up my phone and make whatever adjustments

I was very excited to buy this device but unfortunately it did not work with my air conditioner even though the Nest website said it would. They have a section that asks what wires you currently have. I was on the phone with their tech support for more than an hour. They were very polite. They told me they thought the unit was defective and that I should return it to the store and to get another one, and if the same problem persisted to call them again. They were going to send me some information in the meantime but they never did. The best they could do for me during the setup process was to get the fan to work, but my A/C would not cool, and when the fan didn't come on the air handler made a low noise that it never made before. The unit itself is not very easy to control. The touch controls aren't very responsive, I had to use a Stylus.

Easy self install. Looks great. I own the Vivint Smart Home system and works very well with the system and uses the same app.

Can't recommend this thermostat enough. And keep in mind you can get up to a 100 rebate from your state for up to two thermostats per household. The savings make this a no brainer.

Matt did an excellent job getting us hooked up and went over the item in detail. Very professional and answered all my questions thanks, dave m

Got a great price for it on sale because we have total protection plus.

I got problem with my old thermostat. So Purchased this one in local Bestbuy, easy to setup, smart enough to control the indoor temp.

Easy install. Love having the app to change the temp from sitting or laying down. Even at work for the dog if it gets too hot.

No problems so far. It is working great with home and away feature.