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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 586 Showing 11,701-11,720 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was seriously like what is the big deal… But after purchasing this and seeing the savings I am now going to be working on upgrading my entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, easy to use and can be controlled right from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, install was ok, depending on what is currently there but not too bad. Good app control and the rebates are definitely helpful. The ECO mode helps and i've lowered my bills a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a issue with my nest thermostat! You can easily adjust the temperature on your phone if you have the nest app. It's free to download and free service to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great deal!!! Nest is a little pricey but purchased for a vacation home down the shore for my parents. Great investment and best buy included a google mini with purchase!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged design...easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install this thermostat yesterday. Professional installation, and time was spent ensuring the apps on our phones linked to the thermostat!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product every home should have one! Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price value for a quality item such as this. Ease of installation and user friendly in set up is what allows me to give such a positive review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. This has reduced aour utilities in half.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I can control the temperature from anywhere in the world with the app, moreover the utility company is offering a $100 rebate . This is a great product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works very well, and integrates awesome with Echo.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek, modern and nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, modern and nice thermostat. This was a replacements for the stainless version that was dropped and cracked.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Bizzlefoeshizzle. We’re glad that you find the Nest Learning Thermostat sleek and nice. But it’s unfortunate to hear of your experience with your previous device. If you come across any concerns about the performance or features of the replacement thermostat, contact us anytime though our support channels here for assistance: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Awesome product to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gadget to have at your place. It works like a robot home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessity in my home. It actually does learn when you’re home & when you’re not. However, one stopped working, so I had to purchase another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this color of the nest. It's a money saver and it's already learning my fav temps. Easy to use and install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd nest product purchased. A++++++++++++***+++++*

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Nest Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest 3rd Generation thermostat is a fantastic product. With step by step installation instructions and it is a breeze to use. Just bought 2 more for the in laws to install in their home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy just install and use it. It learns your habits and adjusts to help you cut your heating and cooling bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received one for free 2 and a half years ago and bought this one for my mother. That's how much I believe in this product. It has saved me about 40 each month on average from my previous thermostat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great until it didn’t:(

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this thermostat. The WiFi capabilities, learning abilities and how it lit up when I walked past it. My only problem/complaint is that it started crashing after a while (about 3-4 months in). I suspect it didn’t like not having a common wire hooked up to it. The manual says it doesn’t need a common wire to work and that it can work with just the red 24 volt wire from the furnace, though it works I don’t think it works properly. In the end the screen kept saying the wires were hooked up wrong. Maybe this was just a defective unit or something wasn’t quite right with the electronics in the furnace, what ever the case I decided to return it.

    I would recommend this to a friend