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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 587 Showing 11,721-11,740 of 16,031 reviews
  • Rated 5 out of 5 stars

    Big reward small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little thermostat. It has saved me hundreds already! It learns your habits and makes your wallet happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my thermostat! It’s easy to program, setup a schedule and I especially love the large, easy to read dial!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need a smart thermostat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this thermostat. Was a huge upgrade and the app is great. I set a schedule that helps me save money and stay comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, install was ok, depending on what is currently there but not too bad. Good app control and the rebates are definitely helpful. The ECO mode helps and i've lowered my bills a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for disabled people.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the 2nd gen and now this one. I will never live without a nest again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great deal!!! Nest is a little pricey but purchased for a vacation home down the shore for my parents. Great investment and best buy included a google mini with purchase!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product every home should have one! Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good & Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product but I am having issues connecting it to my home heating system. Giving me code e74.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there KIKI, thanks for letting us know about the issue you are having with the Nest Learning Thermostat and your heating system. A code E74 indicates a no power problem from the power wire (Rh) of your heating system.

      Here are some troubleshooting steps you can try out to see if it might be helpful with the issue:
      - Ensure that your heating system is fully compatible with the Nest Learning Thermostat by using the Compatibility Checker tool here: https://support.google.com/googlenest/answer/9246656
      - Make sure the power to your system is on. The power switch will usually be in your breaker box or fuse box, but in some homes it will look like a light switch near the heating or cooling equipment.
      - Check that the wires from your heating system are inserted correctly in the thermostat.
      - If you’ve completed all the troubleshooting steps above and your thermostat still isn’t working correctly, we recommend contacting a Nest certified Pro technician for more help.

      You may also contact our support team if you need further guidance. Simply visit the Google Nest help page to reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest AC Thermostat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an awesome product but I had to return it. My AC has two zones, controlled with the same thermostat, and this one cannot do that. Sad to let it go ....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat has saved me alot of money. Turns off when your away and you can turn it on when you leave work so it can be cozy when you arrive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really pleased with purchase. Keeps a much more accurate reading of house temp. Really like the eco setting. being able to monitor from phone is awesome!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest works very well, and integrates awesome with Echo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a Charm

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a issue with my nest thermostat! You can easily adjust the temperature on your phone if you have the nest app. It's free to download and free service to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Addition to Smart Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my smart home. I can monitor the house temperature while away. Easy setup too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for remote management

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gr8 product. Very reliable. Make sure to check if all wiring in your current setup will allow using this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome product to have.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gadget to have at your place. It works like a robot home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Was seriously like what is the big deal… But after purchasing this and seeing the savings I am now going to be working on upgrading my entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing product. I can control the temperature from anywhere in the world with the app, moreover the utility company is offering a $100 rebate . This is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat, easy to use and can be controlled right from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged design...easy to use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy install this thermostat yesterday. Professional installation, and time was spent ensuring the apps on our phones linked to the thermostat!

    I would recommend this to a friend