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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 588 Showing 11,741-11,760 of 16,031 reviews
  • Rated 5 out of 5 stars

    This is my second one and both are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase another one after my first one broke after 5 years . I contacted Nest and they replaced the broken part and now I have two and so I have one upstairs and one down stairs and couldn't be happier .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome for the house when it’s cold or hot outside you can adjust it with your phone it works with google home minis it’s an amazing machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am not paying anything NV energy that much now.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic it is saving my electric bill cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pluses, minuses - final verdict still to come

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this so that we could control, and monitor our house while on trips. It has worked great for that - however, we have 3 zones and this only controls 1 zone. However, I feel like my air conditioning is running more now that it used to when I had a programmable thermostat. I'll see when the bill comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great functionality and look. We like how it tracks our use behavior. The energy company promotion was a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nest and sensors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    along with the sensors it seems to help regulate temperatures throughout the house

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy it! The Google warranty is very disorganized. It was working fine for 6 months until it lost its connection with the wifi then I called the support they made me reset it after that it didn’t work anymore so my is gone.ok! I had to send it to them and then they sent me back an older version that doesn’t work. So I gave my solution hammer on it, new brand and thanks Google for nothing.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CarlosAbreu. We appreciate your feedback and we apologize for the frustrating experience you've had with the Nest Learning Thermostat and the warranty process. It's concerning that your thermostat lost connection after 6 months and then wouldn't work after a reset. We understand your disappointment and this is not the experience we would like you to have. We are committed to resolving this issue for you and we would like to know more about it so we can assist you. We recommend reaching out to our dedicated team of specialists on the Google Help Center here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Save money buy this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this little over two years and just now bought the one more for our new home. If you really wants to save your money on energy usage you need to invest in this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite smart thermostat. There are so many features and with google home integration its even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent-- Does exactly what it states and I can control thermostat from alternate locations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product by google just by the first month of using I saw a significant change in price with my light bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these and use them for my ac and heat. A little glitchy at first but works well in the home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps save energy and can easily be controlled by the nest app. if you don't care about the looks by the cheaper version. it has the same functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Saves tons on energy bill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Saves tons on energy bill! Zero complaints thus far. Previous month's energy bill without Nest was around $150. The following month, with Nest, the bill was $67. Love it! Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Excellent customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped picking up the wireless network, customer service replaced it within 2 days! Also messed up the wires again nest was able to figure it out! Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and information

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing i like most about my nest thermostat is that i now have the ability to see how much i'm using the air conditioner in the summer allowing me to manage my utility bills better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the Best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our all black nest thermostat! It has worked perfectly for 2 years now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save energy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device save a lot energy and very efficient .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a home. Had an old thermostat. Wanted to save some $ and have updated technology. Very happy with this purchase. My boiler was not able to get it up but worked with support and then contacted a nest pro. Scheduled an appt for next day. After making adjustments and adding a few features we are happily up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Works very well. I am very happy with this product. I would highly recommend.

    I would recommend this to a friend