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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 16,031 reviews
  • Rated 5 out of 5 stars

    Huge upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product that has opened up many gates to my heating and cooling world! The flexibility of having an app is great. I was able to manage my houses heat while in the midwest and I live on the East Coast! It is awesome to make my house more advanced with this product but the simple installation and usage makes it a must buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat works and looks great very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest Thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My third google - nest learning Smart WiFI thermostat. One in my primary residence and two at my vacation home. So easy to use and fantastic being able to view temp before arriving at the home to potentially adjust the temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st week with it and loving it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to buy my home so I could start making it "smart". This was a great first purchase! Plus Focus on Energy of Wisconsin is giving $100 rebate to buy it. It only took two days to start learning our habits and the energy saving kicked in right away! Very easy to hook up. Get the app, it's a must. Can't wait to have other products to make this home even smarter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just plug in and go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an awesome learning thermostat so all you have to do is plug this instead of your existing control unit and you are good to go. The set-up process is easy and you can add family members to control it from their phone apps too. It learns based on your settings and movement that you don't have to program it. Cons: Every once in a while it goes into charging mode when the access through the app goes down but it usually happens overnight so that should be good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ac system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this nest system. I can control everything. It is very user friendly and compatibile with phones where you can us an app to control the systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big fan of Nest and their thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just installed this thermostat in our home and can now control and have access to and control my home’s temperature from afar. Quality product with an easy install. Replaced a Honeywell Lyric thermostat that worked OK, but not as seamlessly as the Nest. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised (after a little assist)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was our 2nd Nest Learning Thermostat. The first one installed and worked flawlessly. It worked for a few months, so we ordered another. This one came and I followed the same directions, so I was expecting similar results. Well, it turned out, the 1st one had a WiFi chip go bad, so it lost connectivity. Installing the second one was problematic at that point. Ended up calling Google for help. Assistant stayed on the line and walked me though all the steps to get this thermostat working. He then made sure they sent me a new unit with a return label to send the damaged one back to them. New one arrived and after a quick call to Google help again (!), it finally works. Bottom line, even if it doesn't go right, the support available is top notch. The product works as advertised. We like it a lot. The heat has been turning on and off based upon our movements. Haven't had it long enough to calculate the energy savings yet, though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this gem. The nest thermostat was easy to install and easy to setup and use. It integrates with Google hub devices very well. It has a wonder and natural feel as you rotate the thermostat. The haptic feedback is something to behold! I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone should have one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a programmable thermostat for over 10 years and when I got it, the savings were obvious but the family had difficulty operating it, this new NEST thermostat solved that problem and more. It's easy to operate but the ability to manipulate it remotely is the biggest benefit. Easy to install and setup, I can't imagine a better option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coolest looking thermostat I've ever seen. And I've seen a lot in my life, I would say easily over 25. Really though, the Nest does exactly what is promises. Easy to use, I've saved money on heating this winter, and the app is great. My utility company gave me a $75 rebate for buying it. Install was easy too, anyone can do it. Highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Google Staple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Wifi capabilities, off your phone. Perfect when I'm out of town and can be more conservative until I get back in town. Easy to control by turning

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Smartest Smart Thermostat Available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned every generation of Nest Thermostats and this is the best one yet. Small, sleek, highly functional and very easy to use. Some might find it's built-in weather forecast to be a party trick but it does come in quite handy and is an unexpected surprise beyond it's core command and control of your HVAC system from anywhere you happen to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use, beautiful display and it looks great on my wall. I have 2 of them, 1 upstairs and 1 downstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is by far my favorite appliance or tool in my home. I couldn't be more pleased. I enjoy everything about it, from it's looks to it's functionality. The best thing is the ability to monitor and control my thermostat from anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product comes pre-installed checklist to make sure it is compatible with your existing system which is nice. Installation is quite simple, just make sure you label the wires when you disconnect the old unit to simplify installation. Setting up with home WiFi is a snap. App works great, both iOS and Android. SCE and SoCal Gas rebate clinched the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the ability to control my home thermostat from my phone. It’s easy to change the temperature, program, and read the current temp. I have had zero problems with nest and am so glad I purchased it. I also love how it records your temps and usage so you can look back on how much energy you are using and at what times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install, operation, and Rebates!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thermostat was easy to install and set-up. Now I can control temp from my phone and after a week or so of turning up the heater when I get up for work and it's cold, the unit has learned to do this on it's own! Also, I applied for and should receive a $75.00 rebate/bill discount from Southern CA Edison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great control of temps from mobile device or unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love these thermostats for the most part. They look great and the ability to control them from anywhere is nice when you want to come home to a comfortable temperature but not have to run your A/C all day for example. The only downside I have seen so far is the inability to lock a temperature in and keep it there. I have not found a way to do this yet. i understand it defeats the purpose of a "smart" thermostat but sometimes, you just want to hold a temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding thermostat, easy to set up and use, looks good too.

    I would recommend this to a friend