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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 599 Showing 11,961-11,980 of 16,031 reviews
  • Rated 5 out of 5 stars

    love this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 2 for my two furnaces and air conditioners. Very easy to use and setup. I love the control as my wife and I have thermostat wars, but I have the app to control it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded our thermostat to a nest 6 months to a year ago. In laws were saying they needed an upgrade so we decided to do this for them as a Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had one for several years and love it so much we bought this one as a gift. The convenience of controlling our house temps from our phones remotely is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product through Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these thermostats. Had issue with one not able to connect to Wi-Fi. Best Buy came through and replaced!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ENDED UP TRADING IN MY GOOGLE NEST LOWER MODEL FOR THIS AND I WILL NEVER LOOK BACK I LOVE THIS THING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very chic looking thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the design and ease of use. Definitely way ahead of the competitors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this and so far we like it. We got it to connect to the rest of our smart stuff but also in hopes it will help lower the bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google nest thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google nest thermostat does a great job allowing me to control my heat while I'm away from my house. Installation was easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RJ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to lower all of your energy costs year-round! Reasonably simple to set up, and live phone help if required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being interconnected to my life, but also with my house. This thermostat has learned when we get up, what temps we like and has saved us money on our heating and cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't go back to normal thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great! It takes a bit to understand but it's great once it's "learned" your habits. I don't think I could go back to a standard thermostat after using these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it, bought 2 for my home, up stair and down stair

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a first generation ecobee (2011) with this thermostat. It is very easy to install (thanks to miniaturization of electronics - new ecobee has evolved similarly) but best if one connects a common wire to keep the battery charged (instructions not as clear on this). User interface is simpler than ecobee's (e.g., can set a new temp without having to specify for how long) but reports are nowhere near as detailed or useful. Sensors for room occupancy are far too sensitive and commonly indicate someone is home when we are gone for the weekend. Best to shut them off when away. Of course, these are nits and the product is very good, overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A process engineers guide to a thermostat.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficiency, automation, and remote access. What’s not to love?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to program, learns your routines

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been working well for us. Turns to eco mode when we leave the house, cools/warm when we return. Easy to control and adjust. Works great with Google home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works perfect. App interface is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product It really cuts down on the utility bills, I was not sure if it would but now im a believer! the only neg that i have is that the time in digital only does military time? anolog looks just like a clock, however when you do digital you cant change the format from 24 hour to 12 hour?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two Nest Thermostats. One broke down in the middle of night called Nest customer service and they shipped a replacement overnight. Nest customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My utility bill has dropped dramatically. My old thermostat had my fan running all the time causing my utility bill to be much higher than it should be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermistat programs itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest programs itself by determining you home and away preferences. Additionally you can override it via the nest moble app or amazon echo voice interface

    I would recommend this to a friend