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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 603 Showing 12,041-12,060 of 16,031 reviews
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Worked fairly well with old furnace. Had initial difficulties getting the humidifier to work. Later replaced furnace with a Carrier product. Installers could not get to work with Nest until spending hours on phone with support. A month later furnace started turning off and on. Diagnosed as problem with Nest Thermostat. Ended up buying an Ecobee and now all works fine.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, CharlesW. It’s unfortunate to hear about your experience with the Nest Learning Thermostat. We can imagine how hard you tried, and we’re sorry for the inconvenience these issues have caused you. If you find yourself wanting to try the thermostat again in the future, we’d be happy to guide you with checking compatibility all the way through installation and setup here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace old thermostat. Lots of bells and whistles. Does more than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my first smart home devices. Integrates within my google home based system and has learned to adjust my thermostat automatically after a few weeks of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple Thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item was really nice!!!! Best if you want to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Thermostat. Very touchy witj wifi6 though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the thermostat

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these since my house takes two zones. I love being able to monitor not just my temperature at home but the humidity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Setup and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Nest to make it easier to manage our home heating & cooling and to monitor while away from home. The setup was a breeze (easiest thermostat I've installed so far!). The system takes a few days to "learn" your preferred settings, but once it does you barely have to touch it. While the base price is a bit expensive, these constantly go on sale, so worth waiting & picking up then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey but awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have for these. Mine got fried in a power surge and the home warranty company didn't cover it. They're awesome so I bought a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was excited about a thermostat before. Love the extras like when the light turns on when you approach and that it's a clock as well. The monthly reports are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an old analog thermostat, we couldn’t tell what the temperature was set to. It’s now very convenient to see what the temperature is and what it’s set too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest I've purchased. This one was for my daughter. I am on the equalizer program thru APS. My bill was $235 a month. It dropped to 203 from the nest.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bummed...Dud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would have been my second Nest Thermostat. I personally installed my first Nest Thermostat in my home in October 2017 and love it. I bought this one for my office and it was a dud right out of the box. Everything seemed fine, but the thing wouldn't charge on the wall. I called my HVAC guy to inspect my heating and air, he determined the thermostat to be defective out of the box. Aside from that, these things are awesome and I ended up taking this one back to swap it out for another. The new one went right in and fired up, no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest thermostat for just about two months now and at this point I love it. It's nice to set it at Home and Away and not have to worry about the outside temps getting the interior of the home too warm. It appears that it has same money on our AC bill already. It's also nice to know that our electrical company hands our rebates to it's customers just for purchasing one of these units.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited for the newer version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not any drastic change from the 2nd generation to 3rd but got the latest one as it has a few features added from the previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I bought it for my son & his fiance, they love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and his fiance, they love it. They said that it is efficient and they noticed a decline in their electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savings

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes comfortability very convenient from anywhere. Already starting to see the savings from adding this to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greta product. Easy to install and use. Being able to control it from your phone is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the thermostat. It is easy to use and set up and has a lot of flexibility.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having difficulty setting up the automatic settings since I’m at home a lot and my schedule differs each day. Also, sometimes we are unable to connect to the app, even when I’m sitting next to the router. Otherwise I expect this to be a pretty good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best thermostats made. I say that no just because it's programmable or self learning but the ease of installation and the followup support. There are also pluses for working with the Amazon Echo and add on security with a Nest camera. The add ons are a matter of choice and not a necessity which is also a plus. Internet access is great and the monthly reports from Nest are also great.

    I would recommend this to a friend