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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 612 Showing 12,221-12,240 of 16,031 reviews
  • Rated 5 out of 5 stars

    Love all the features

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thermostat has helped my family save money and I love the monthly reports it gives you regarding your power use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is a must have for any home. It's made controlling the temperature so much more convenient.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no smarts, just a schedule.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In short this app nor the product is very smart. The rigid adherence to the schedule is the largest issue. If I've changed the house temp 5min ago, I don't still want the thermostat to move to the sleeping temp at the scheduled time. The result is I find myself fighting the schedule more often than not and in the inverse I wake up in the middle of the night hot & sweaty for those night I'd forgot to turn the heat down (e.g. after I'd adjusted it after a schedule change). I'm unsure why this smart thermostat doesn't have the feature to return to the schedule after 2-4 hours of me making an adjustment as my last smart thermostat had. Even if we suspect that is a feature covered by a patent surely Google could use that big data it has on me from my Pixel, or my other nest devices to realize I've gone to sleep and that the regular scheduled program can be resumed. Lastly, as many have pointed out here on other comments/posts, the Assistant needs to be able to exit ECO mode in one step. Why should I have to provide the two steps as if I'm performing some unsafe action by removing my house from ECO. The Assistant could simply chime back, "Okay, we've turned ECO off and set the temperature to 66 Degrees". Hope to hear your gripes in the comments below.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jjamesjohnson, thanks for sharing your review. We're sorry to hear that you're experiencing some difficulties with controlling the schedule of your Nest Learning Thermostat. We suggest checking if your Auto-Schedule feature is enabled. The Auto-Schedule feature lets the device learn what temperatures you like and after a few days of learning, your thermostat will prepare a schedule for you. If you prefer to disable it and have your thermostat follow a fixed temperature schedule, you can turn Auto-Schedule off. That way the schedule won’t change unless you make manual changes to it.

      If you need help with turning off Auto-Schedule or have questions about ECO mode, please reach out to our support team and contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Thermostat! It's really nice looking and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great. Very user friendly and easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE NEW NEST LEARNING SMART THERMOSTAT AND GOT IT IN WHITE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Especially love being able to control and adjust it from work or anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so easy to control from my phone. Can easily control my upstairs thermostat and helps me save money on my heating and cooling bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giants

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it, the result of this product. It made it easier to manage by voice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have for any home with an owner looking to have optimum efficiency with hvac systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best IoT devie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is one of the best device I own. It has a great build quality, works seamlessly with app and is extremely helpful when you are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed on upstairs since I have two floors with two thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very nice control ... I love it ... nice screen and nice gadgets .... very responsive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stuff this thing is, it saves me alot of money and is great to see your temp from anywhere.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but lacks one function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good thermostat that works well with the Nest app and Google Home. It lacks the ability to run the fan if the heating or cooling mode is off. My old thermostat could do this and I was disappointed to see that this could not.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here I am, one year later. The nest has worked great with no issues but the price has dropped significantly. I paid like 250 with a 100 rebate originally, I ve seen this thing for as low as 75..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps you keep control on your AC as well as the options of ECO that helps you save energy when you are not at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my Nest purchase, I was considering between Nest and Echobee4, but decided to go with Nest after reading several reviews.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    survey

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking piece but the back plate (WHITE COLOR) is not LOOKING GOOD AT ALL THEY SHOULD HAVE GIVEN THE COLOR OF THE THERMOSTAT . HOPE THEY MAKE CHANGES OR AND GIVE OPTION TO REPLACE WITH THE COLOR OF THE THERMOSTAT

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but……

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest software it is better than others but it’s annoying need for the common wire is just beyond annoying. Without it will run for a couple days then stop working right.

    I would recommend this to a friend