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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 621 Showing 12,401-12,420 of 16,031 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. There’s didn’t fit but this does. Helped save money on my electric bill

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice gadget to replace regular Thermostats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to understand the operation in the beginning. App was helpful. The nest goes offline every now and then not sure why

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Aman! Thanks for the feedback you shared. It’s unfortunate to hear you had challenges with the connectivity, along with using the Nest Thermostat. We’re glad you find the Google Home app useful to manage and control the thermostat.

      Nest thermostats connectivity issues could be related to power issues, which may occur when your system wires can't deliver enough power to keep the thermostats charged up. The thermostat uses the voltage from your system’s wires to keep its internal battery charged, so if the power from your system is insufficient, the thermostat will run on battery for a while but will turn off features like Wi-Fi to preserve battery life before it must turn off completely.

      Here’s are some troubleshooting steps that might help if your thermostat goes offline again:
      - Restarting your thermostat will refresh your connection. You can restart it by going to Settings > Reset > Restart.
      - Unplug your Modem/Router for 30 seconds, then plug it back in.
      - Check for sources of Wi-Fi interference (cordless phones, baby monitors, microwaves, bluetooth devices, wireless video equipment)
      - Check your battery level, press the thermostat ring to bring up the Quick View menu Settings > Technical Info > Power. Look for the number labeled Battery. If the battery charge is below 3.6V, there might be a power issue.
      - If this is related to a power issue, disconnect the thermostat from your Wi-Fi. Check if the thermostat maintains a charge after.

      If additional help is needed, we’d be happy to provide you with real time services and assistance here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of this for my 2 story home and been very happy ever since I control it with my phone and is very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So nice I bought another one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another thermostat for the house (one on each floor), so I bought another Nest thanks to the Black Friday savings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in its class

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Very Convenient app to manage the device form your cell and smart enough to save money in your bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it knows when I'm home or away to save me money on heating and cooling. I like the large display. It's like having a new toy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and use. Online help was spot on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick setup, sleek design and simple to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Has helped me save money with its different eco features. Would recommend it to anyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so convenient and easy to access when away from home and need to change it. Easy to assemble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Thermostat easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Thermostat is easy to use. It is convenient and looks sleek!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop everything and buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best thermostat out there. Very happy with the user interface and app. Saves us a bunch of money in electricity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery of was fast the products were in a good state and were useful in my home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decently made thermostat, only complaint is that it has a mind of its own, even after setting up the parameters. Unless you turn off all smart settings, prepare to be surprised

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cost a bit more than i wanted to pay but it is awesome with Alexa ...would recommend..the econ mode is already saving me money :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing I could have done for my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best thing I could have done for my house as far as energy efficiency goes as well as controlling it as I'm off on the road

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can control everything through your phone and make schedules on when to turn on air and heat. I haven't used it enough to see if im really saving on my bill each month but the convenience of being able to control the thermostat while on vacation or just away from your home is one of the major reasons I purchased this and is a great feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks so much better than the usual thermostat. One step towards a smart home especially you can connect it with alexa. My husband said its easy to set up but he blew a fuse in our house, so i probably suggest getting a geek squad or some professional help to connect it. Nevertheless, we love it and its a great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything is better than what I had. I love the syncing and using my app to control the thermostat. Nice purchase. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item in the eco mode. I’m always trying to save money on bills. This item creates a graph to show you use for the week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compatible, but a bit hard to install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compatible with my HVAC system. It was a bit tricky to install though.

    I would recommend this to a friend