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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 624 Showing 12,461-12,480 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient and smart thermostat. You can also link this with other home security systems you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools down the house when you’re not home and warms up when you arrive at home. Energy efficient, it saves us money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed the instructions and installed myself. I'm not impressed with the smart learning feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for smart home! Takes the guesswork out of me manually setting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hooks up to your phone and can be locked so no one else can change the temp without you knowing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't realize how much I would use the Nest from my phone. It is very convenient and user friendly. I would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install & Set-Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent more time reviewing the installation instructions just to make sure I didn't mess it up but I must say the install couldn't have been easier. The website install review for the wiring made it a breeze. Set up was very straight forward just following the on-screen instructions and it little started learning my habits within the first 2-days...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the app,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, the tech is superb! On the fly no worries just use the phone App ! Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pays for itself in a short time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Energy Efficient Product. Very Easy to install. Should have bought them sooner.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Will break and out of money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted just over 2 years before showing WiFi error. Customer service (nest) just said sorry and nothing they can do about it. I would understand if I broke it, but being faulty and spending $200 on it to just last a couple of years is sad and worthless investment. Don’t recommend it. Moving on to another company.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Lance. We’re sorry to learn about your frustrating experience with the performance of your Nest Learning Thermostat and our support team. It's important to us that we provide you with the best help possible and would like to investigate further other options that may provide you with a better resolution. Please reach out to our dedicated team of specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Good thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very intuitive thermostat. Easy to install and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best smart thermostat on the market. Will save you money in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steep price point. Wouldn't offer price protection after I purchased it. Tech is good. Not sure if secure from hacking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice thermostat and pretty easy to control. It took some getting used to from our old thermostat, but the app is nice and you can check the house temperature to make sure the heat/AC is working properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Control my house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is great for allowing me to control the temperature of my home at anytime and from anywhere. It is awesome that it can be done via an app on my phone. The one thing I have found to be difficult is setting up a daily schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Set Up and Use

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my Mother-in Law. Fairly easy set up. Works well with Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just as advertised, it knows when you are home and away and sets the thermostat accordingly. Could not have done a better job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thermostat is a Must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat for those who like smart homes and like to save on energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and simple setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest! I returned the Ecobee 4 and bought the Nest. It was extremely easy to setup. The setup process took 15 minutes and was so simple. The Ecobee was so much more complicated and required an extra connector for my home. The Nest has clear instructors and is very user friendly. It also looks beautiful on my wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Nest is saving me money every month. I was concerned with the price for a thermostat but I think we'll worth it after all.

    I would recommend this to a friend