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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers find value in the Nest Learning Smart Wifi Thermostat's ease of use, overall performance, and remote control capabilities. Many appreciate the straightforward installation process and elegant design. However, some customers have reported compatibility issues with certain systems, while others have expressed concerns about battery life and fan control. A few users also desire a more intuitive scheduling interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade for our thermostats! Able to control everything from our phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricey but the efficiency we've enjoyed has been incredible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used nest in my house. The build quality is amazing and the app is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! SAVE $75.00 IN ONE MONTH! IT IS SUCH A BIG HELP IN SAVING MONEY ON ELECTRICITY BILL AND I LOVE THE ECO SETTING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone could set this up! Great unit! Our home feels better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Google nest

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest nice looking thermostat hopefully helps Manage heat and cool air since its expensive when heat comes to midwest and need to rely on a/c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good tool. Still working through the learning period. Like the app access for programming and changes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps but the app needs update

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next works as advertised, sometimes it’s annoying but turning the AC off frequently, and the app needs update. It’s relatively slow

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t installed yet but love the ones we have. Great to be able to control the temperature through the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer NEST is just as awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd had one of the original Nests from a few years ago, and I wanted to update my thermostat as I was getting new HVAC equipment. I thought it was pretty easy to set it up before, but now, it's even easier. The changes it's made in my bill have been extraordinary, and I can change the settings from my phone. Where's my rocket pak, then??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second nest. We have 2 zones in the house and find the nest very user friendly and convenient. Highly Recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director of operations.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2. I already saved 25$ the first month. I used whit remote sensore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest thermostat is the best purchase we have made at Best Buy. I suggest this product to any and everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the best products

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift but they seem to love it! I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to the hiuse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well needed! The nest actually learns your habits and start to cool down certain parts of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good. Really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had old fashioned 2 wire (white and red) thermostat. This was the only thermostat that was able to work without a common power wire.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU NEED THIS IN YOUR LIFE!!! TRUST ME!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my first generation Nest device and was really impressed with the quality and upgrades the third generation had to offer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Totally unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Nest in July but waited until December to install. About two weeks after installation, the unit failed. Thank goodness it happened when both my wife and I were not out of town. Unfortunately, my wife was without heat for most of the day when temperature was below zero. Had someone from our local utility company come out who determined the Nest was not working and they reinstalled our old thermostat. Because I waited too long to install it, I was past Best Buy's timeline for returns, which I understand. I contacted Nest to request a refund or exchange, and they said they could do neither. Less thank six months since it was purchased!!! They said I would need to reinstall it and would need to try to trouble shoot it. That is so ridiculous, especially since we had a professional come to our house to diagnose it. At the least you would expect Nest to ask for it back and send a repaired or replacement unit. So in summary, our Nest failed us at the worst possible time and they won't stand behind their product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Makes sure my house stays cool and saves money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this tracks my in house temp and outside temp and does it as efficiently as possible

    I would recommend this to a friend