4th of July Appliances Sale.Free delivery. Ends 7/8. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 626 Showing 12,501-12,520 of 16,031 reviews
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy this...it will save you money. I know it's expensive to start off with, but it's WELL worth it! Trust me, you won't regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item I've bought in a while. It knows when I walk by into a room and adjusts accordingly- just wish I'd bought sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient and smart equipment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my thermostat is old and every in the morning my livingeroom area was cold. It needs to warm up few hr before we come down. It is able to heat up by scheduler and learned my setup base on time and indoor temperature. When we r away from home, it turns away mode which is eco mode. It is intelligent. Worth it to buy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the Nest thermostat at this years KC Home Show. It is a very impressive device. I would strongly recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest thermostat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from a first generation to a third generation. Bigger screen. Better sensors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slick design

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use. Best looking thermostat in the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning to make it learn...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my thermostat, but one of the issues i'm having is that I had to do quite a bit of research, and even call in tech support, to get my device to actually start learning. Apparently, this is not the norm, but after doing a full reset and altering some settings, I was able to get it to learn. I still have issues with it auto adjusting the temperature every night, but most night, it gets it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thinking about getting one? Do it. You won't regret it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good money saver.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save money with this Nest Third Generation Learning thermostat. The corresponding app lets you track energy usage and get tips on energy conservation, so you save an average of 10-15 percent on your heating and cooling bills. This Nest Third Generation Learning thermostat programs itself to adjust the temperature according to your schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Learning

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thermostat. Feel like it is learning our habits and have used less ac/heat since last year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thermostat on the market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device it really does save energy. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm! User friendly and aesthetically pleaseing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after 4 months. Horrible support

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the idea of remote control, but after 4 months stopped working. I would give it a ZERO if I could. I will not be buy any more Google hardware. Initially the NEST indicated low battery and started dropping WIFI. Several hours with horrible Google support troubleshooting. Many can't speak English well enough to spell your email address correctly. Even then, they can't make any decisions without putting you on hold while they contact their manager. CSR said my HVAC had an issue and recommended a tech to check it out. Well, thermostat from another system worked fine. Finally they agreed to send a replacement base, but it took 10 days to arrive. With replacement base, the A/C worked, surprise-surprise, but now it would NOT connect to WIFI router nor HOTSPOT, so it too is defective. Great idea, poor execution with support that is of no help. If you are willing to live without A/C or heat for a couple of weeks when your NEST stops working, go for it. If not, then stay away or at least keep your old thermostat handy because you will need it.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, thanks for taking the time to share your feedback. We’re sorry to hear that your experience with Nest Learning Thermostat is less than ideal, and that our support fell short in providing the help you needed. This is definitely not the kind of experience we want our customers to have.

      Your feedback is important to us, and we’d like to help you the best way possible. We may need to escalate your case to our higher level support team, and we're hoping you will contact our support team once more. You can reach out to us using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what they asked for. This helped them get their smart home started.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone could set this up! Great unit! Our home feels better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good looking thermostat

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to see more options on the software side but like it for the style.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not work with Google GSuite accounts

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the Honeywell Home we had that PSO gave us, but, Nest doesn't work with GSuite/Google for Domains accounts without complication, which is a HUGE drawback for ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT! SAVE $75.00 IN ONE MONTH! IT IS SUCH A BIG HELP IN SAVING MONEY ON ELECTRICITY BILL AND I LOVE THE ECO SETTING.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Newer NEST is just as awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd had one of the original Nests from a few years ago, and I wanted to update my thermostat as I was getting new HVAC equipment. I thought it was pretty easy to set it up before, but now, it's even easier. The changes it's made in my bill have been extraordinary, and I can change the settings from my phone. Where's my rocket pak, then??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for rentals

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for our rental property. It is very easy to use control for all ages of our renters. It’s best feature is that we are able to control the thermostat from our phones hundreds of miles away.

    I would recommend this to a friend