Customer Ratings & Reviews

This is our second nest. We have 2 zones in the house and find the nest very user friendly and convenient. Highly Recommended

Had old fashioned 2 wire (white and red) thermostat. This was the only thermostat that was able to work without a common power wire.

I replaced my first generation Nest device and was really impressed with the quality and upgrades the third generation had to offer.

Love how this tracks my in house temp and outside temp and does it as efficiently as possible

Purchased the Nest in July but waited until December to install. About two weeks after installation, the unit failed. Thank goodness it happened when both my wife and I were not out of town. Unfortunately, my wife was without heat for most of the day when temperature was below zero. Had someone from our local utility company come out who determined the Nest was not working and they reinstalled our old thermostat. Because I waited too long to install it, I was past Best Buy's timeline for returns, which I understand. I contacted Nest to request a refund or exchange, and they said they could do neither. Less thank six months since it was purchased!!! They said I would need to reinstall it and would need to try to trouble shoot it. That is so ridiculous, especially since we had a professional come to our house to diagnose it. At the least you would expect Nest to ask for it back and send a repaired or replacement unit. So in summary, our Nest failed us at the worst possible time and they won't stand behind their product.

Easy set up! And I've already saved 40$ on my first electric bill. Kind of creepy how it tracks your habits. But it's paying for itself.

It is a good tool. Still working through the learning period. Like the app access for programming and changes

Purchased for second home so we can monitor remotely. Satisfied with purchase and curbside pick up.

I like the nest only con I have I wish the wires would stay in place mine comes out for some reason after so long

Haven’t installed yet but love the ones we have. Great to be able to control the temperature through the app.

Love the Google nest! Makes it super convenient for setting temps In the house!

The Nest thermostat is the best purchase we have made at Best Buy. I suggest this product to any and everyone.

That’s smart thermostat on the market. Will save you money in the long run

The best thing about a Nest is when you are away, it goes into Econo mode which saves a fortune in heating and cooling costs

This thing is great. Easy install and works like a charm.

Google nest nice looking thermostat hopefully helps Manage heat and cool air since its expensive when heat comes to midwest and need to rely on a/c

It is ok! I don't find it as good as the older machine. I love being able to control off our phones. And the black face still comes with a white plate cover.

Its a very expensive piece of hardware upgrade for my home. I was disappointed that they discontinued the e-ink model that was a bit cheaper but still good quality. The new cheaper model Nest has seems like such less quality that it deterred me from purchasing it over this one. I still don't think that this one is worth the asking price, but Nest's system works great with Google home since they are owned by Google and that was really the only reason I went with this one over other brands.

I loved the product but it was not compatible with the wiring for my A/C. Best Buy accepted the return with no problems.

I only used nest in my house. The build quality is amazing and the app is easy to use