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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 634 Showing 12,661-12,680 of 16,031 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It has saved me a ton of money on my energy bills because of its smart capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing paid for itself over one summer in Phoenix. Geofencing really helps lower your monthly bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Making my house smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are super excited to test out the nest and hoe it will help with our electric bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good at adjusting to temperature in the house. Nice screen design - easy to read

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PURCHASE FOR OUR CONDO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE THE WAY IT REMEMBERS WHAT SETTINGS WE USE ALL THE TIME AND HOW IT TURNS ITSELF OFF AND WHEN WE WALK BY IT TURNS ITSELF ON.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told by Best Buy and Google this would work great with my new heater/AC and heat pump, the unit did work, it is just after installing it my power consumption went from around 1300kVA to over 5000kVA and bill went from an average of 140 a month to 550 per month. I called Google support when I received my first power bill and it was so high, they checked all the settings, had me change some things and said it should be good, next month it was even higher, called again, had me change some things and said it should be fine now. Got my next electrical bill, was the highest ever and most usage ever, called again, pretty disgruntled at this point as this device that was supposed to save energy and money had now costed me over 1200 dollars in electrical bills and insane usage, I spent 6 hours on chat with support after which they concluded it was running auxiliary heat and my heat pump at the same time and that it was not compatible....this after 3 months, obviously I wasn't happy. I thought ok well how do i return the device, this was the best part, sorry sir you can't return the device, completely ridiculous, I had a documented case going back to the first month, I was told it was compatible over and over and their decision is too bad. Needless to say, I'm done buying any Nest or Google products period.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loveeee that we can lock it and no one is able to change the thermostat without the code

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install and great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this item best buy had it at a 50 buck discount, plus my gas company offered a 75 buck rebate so definitely worth it!!! This is a fantastic product and so easy to install! Up and running in 30 minutes if not less and I'm definitely not mr diy! Hopefully will save money but only had for a month.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Second chance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last one lasted 5 years. Here's to hoping this one works longer. I loved the nest and it was very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent you can control your heat in your Air condition save a lot of energy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to manage the temperature

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item for a friend because he likes all the really cool features the thermostat has. I have one at my house, and it's easy to use. I can even manage the temperature from my google nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love not having to adjust my temperature.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great product. Set on Eco, when I’m not home. The Nest will automatically change when I arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good thermostat. Help analyze my bill so I can see where I spend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! Full control from anywhere, even when waking on a cold morning. Just reach for your phone to warm up house (if you dont already have it programmed, then it cares for itself). The great thing is you never have to worry about leaving heater on when going to work. turns itself off when you leave the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC thermostat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good device with easy controls through the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest. Great product, easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get these in every home I purchase. They're wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks sleek on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy install (by professionals). It's been a streamline process to get the Nest connected to iPhones and Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for every home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always purchased Nest thermostats anywhere I’ve lived. So easy and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got the nest a week ago and I loved it! So convenient for me because I get to control it whenever and wherever.

    I would recommend this to a friend