Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 16,031 reviews
  • Rated 5 out of 5 stars

    The best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thermostat out there, love controlling it with my phone app

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to control, review, edit and change on the fly. At home or on the go. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonderfully

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife even installed it. She was a little nervous but after one question she did it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Love how it syncs to my phone amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at the best price. I am glad I bought this product and Best Buy had the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for wintertime and conveniently heats your home before you any location, home or away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent way to control the temperature

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the feature of home away allowing us to save on energy when not at home. Very convenient to use via mobile apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too much to list. Excellent products. You can monitor your heat or a/c when away. Lower heat when your not home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, it's great but after less than a year, it has been nothing but trouble. This is my 2nd one within 2 years and I've already replaced this with a regular thermostat. The nest batteries tend to die very quickly. I would plug this into the wall via USB to charge for 2-4 hours. After placing it back on the wall, it would run for maybe 8-10 hours. It could never find my internet source when the battery was low. You could also never get in touch with the Nest troubleshoot to help fix it. With Texas being 100 degrees during the summer and your Nest giving you issues, it sucked. In my humble opinion, these are not worth the price tag. Too much hassle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to my smart home!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest has help me save money on my energy cost. The learning and home/away features are awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have nest learning thermostat for more than one year. I have definitely seen by heating bill go down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This product is incredibly smart

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impress with their customer support . I did not have to wait long and they ere very friendly and extremely patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a Nest just over a year old. Not Thrilled. Still think that it is a good investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love saving money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing rebates, my energy bill is significantly lower, super convenient. I’d highly recommend the switch!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, plus electric company gives a discount for owning and installing one in your house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another great product by Nest. Just recently purchased a home and added this thermostat to my home. The home/away assist is a great feature. You can have the thermostat automatically set to your desired away temp. Save money and energy. Also, its very sleek and works well with all Nest products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GREAT THERMOSTAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the device i can adjust the temperature of my home from anywhere. So when leave work heading home i check the temp at the house and if o t if to warm i adjust the temp to cool the house down before i arrive home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uses smart basic logic to save energy. Fan stays on after heater or air conditioning cycle ends to increase efficiency.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lowered my heating bill by 15%. The software is very smart. Best used with google hub.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, setup and operate!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th thermostat on separate systems, couldn’t be happier with technology or operation.

    I would recommend this to a friend