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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 16,031 reviews
  • Rated 5 out of 5 stars

    Great addition to my home!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a way to keep the temperatures managed while away from work and ensure I was saving electricity during the day. The Nest was easy to install, looks very nice on the wall and is easy to setup and use. Its a great addition and is already helping me save money on my energy bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great smart thermostat and easy to install yourself. It gives me peace of mind to know that I can use the app to check the temperatures in the various heating zones in my house and adjust the temperature settings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this product. Easy to connect set with my google assist and is already learning patterns of temps in the house. The ECO mode is great with the preprogrammed settings. Highly recommend. Also Best Buy matched warehouse pricing which was nice and saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing thermostat!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first foray into the connected home, loving the ability to change the temp while in bed. I've been using it to warm up the house on my way home, which is great. I like how it learns my temps, and adjusting them is super easy. Wish I bought it sooner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Digital Thermostat

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The memory feature of my typical schedule sometimes gets frustrating cause it’s not the temp I want but you can always override manually. Probably one of the better products on the market. Very easy and clear instructions on how to instal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T he Nest is fantastic. Pretty easy to install, just make sure you have a few basic tools, like a wire stripper. Looks great and works like a charm. It really is that simple and the visual function options are much more detailed and varied than with the old thermostats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install & Operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device was very easy to setup. Remote control via the phone app is great. I think the learning takes some time, but the motion detection will kick it out of Eco Mode. It's nice that the unit tells you how long until the house will reach your selected temperature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat and easy to install and program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my condo, which had a 10 year old programmable thermostat which did not work all that well. I was concerned about getting the Nest wired up. Because I have a radiant heat system and central air conditioning. Which mean a couple extra wires. But the instructions, and little tools they get you in the box made it almost idiot proof. So followed the instructions and used the extra face plate they provided in the box. And within 30 minutes my Nest was up and running. My temperature in my condo has not been more stable. I will note that I did reach out to an electrician just to see how much they wanted to do the install. It was ridiculously high and so I truly believe if I could install this. Anyone can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent temperature control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the installation my self and it was very easy just follow the app instruction. Since I have installed it I have been able to control the house temperature very well and I can see the change in my electricity usage. I like the remote control through the app on my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything you need in a thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very convenient. It works great. You can control anything from the WiFi and remotely. If it’s getting warm and your pets are at home you can turn the thermostat Down. Peace of mind. Brilliant design and looks great. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of technology

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed one Nest thermostat and set the schedule function for our AC. Three days later, bought a second unit for our second floor. Very pleased with the operation and ease of installation. It took less than 20 minutes to install each one. Both are working great and we can monitor the house from our smartphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Thermostat-3rd for saving energy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Thermostat-3rd for saving energy.Its easy to turn knob, one of the coolest thing about this thermostat is, its linked to google app on your phone, that way, whenever you are away from home, it increases temperature. You can save lots of energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just plain cool thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this was an add on item when I purchased a Vivint home security system. I love that you just set it and forget it, very easy to use. So cool that it lights up at night when you walk by it. Within a week it learns your routines and I also applied and received a $50 check from my gas company , bonus !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and looks/feels very well made. Installation was very easy, and the app shows daily usage and allows to control the thermostat from anywhere. Only improvement I can suggest is a color display.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worth it for a discount on your cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been interested in these for years because traditional thermostats are so clunky and out of date. This provides a great deal in terms of discounts from many lower providers. After a few years of use, you’ll get your money back in discounts. As far as the thermostat itself, the physical device has a great design and is easy to adjust. Turning the dial echoes back to old thermostats while being very readable. It’s the best design I’ve seen. As for the “smart” part? My wife and I dislike it. Change the temperature once because you’re uncomfortable? Nest tries to make a rule of it. You like it 2 degrees warmer on Saturday afternoons now. Now you have to delete that rule on their terrible calendar screen in the app. It ends up making you never change the thing. And it has power saving modes when you are not at home. Be careful to set it to something reasonable or prepare to be freezing cold when you get home following a winter holiday. The promise of smart thermostats is that you could turn the heat back on remotely before going home, but who remembers to do that?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very interested in purchasing a Nest Thermostat for a long while and finally got around to getting one and was very pleased with my purchase. It does what it does and I like to economic function and being able to control thermostat from virtually anywhere making my house cool when I get home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is awesome. We had a wifi thermostat before but it was an older model and looked outdated ! The nest looks high tech and works really well. I'm glad I spent the extra 50 bucks to get the second generation one because I heard the first one isn't that great! But this is an overall really good product !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game Changer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this set up for about a week but it has been working great. We love being able to control the temperature of the house when we are gone. I have never installed a thermostat before but the instructions made it pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Install and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My non-handy husband easily installed 2 of these thermostats in our 2-story home. It was pretty quick and easy. They connected to our Wifi with no issue. I programmed them using the app, and it was super easy, unlike our prior thermostat. It's great seeing energy usage via the app. They work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with an easy install. Took me about 5 minutes to install. Love the product. Worth every dollar and helps me save money on my heating and cooling bill. I really enjoy monitoring my house temp when I'm away. Highly recommend this product.

    I would recommend this to a friend