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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers consistently note that the product is highly regarded for its ease of use, reliable performance, and convenient smartphone remote control capabilities. Users also appreciate the straightforward installation process, elegant design, and the flexibility of its connectivity features. While the device is well-received overall, some individuals suggest carefully reviewing compatibility requirements before purchase and have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 16,031 reviews
  • Rated 5 out of 5 stars

    The Nest is the Best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest is the best of all of the smart thermostats. I tried 2 other brands before going back and spending a little extra for the Nest. So glad I did. Far superior to the other two. Love it. Great quality and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowly making the transition to a smart home and this is a must have. Easy to set up and install. Only have had for a week but I can see how it will save me money in the long run paying for itself and then some. I can control it with my phone or my voice using Alexa. So convenient.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Simple and easy to use

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great product to add to your smart home eco system. The google nest has never had any issues and setup was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest thermostat

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works great with nest app. I recommend to have a licensed heat and air professional install this system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everyone Needs One

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. We have radiant heat floors and it works well with them. It also looks great on the wall! Really like the ability to control house temps when we are away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nest works great and I love the remote capabilities. I left for a long vacation and was i was able to monitor my homes temperature . When I was ready to go home i could set the temperature so the house would be warm upon my arrival. Before I had the Nest the house was either too warm or too cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install. Very user friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easy to follow and understand instruction. After the first week and the unit learns your movement it works really grat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving the nest! It works really well with all my devices including my Echo show devices. I love that after 3 days it learned what temperatures I like and at what time I am home. I would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 2nd Nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After owning my first for several years now, I’ve decided it’s time to upgrade the upstairs and it works just as seemless as my first unit. Work well together when you’re trying to manage the entire house temperature. Also gives capability of the external temp sensor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our nest thermostats! They are a great upgrade to any home. It learned our schedule after just a few days. I love being able to adjust the temp from the comfort of the couch with the Nest app too! Also being able to remotely pre-heat the house on my way home from work is a great feature too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest works great. I learns your temp and than auto programs it for you. The nice part is my energy company gives me a rebate for using Nest Therm. My advise before going out to buy one check with your energy company and see if you can get any type of rebates for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With its sleek design and easy to use functions, our thermostat purchase was the right thing! We easily installed it ourselves, and we love all the capabilities it has and it has already learned our patterns and is saving us money! We love how it connects with other products like our echo!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, easy to install, saves money. Would recommend to anyone, if you have a screwdriver you can install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Thermostat

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly!!! We installed at the beginning of Summer. Not a single issue at all. Very quick and easy installation. Very easy navigation even for people who aren’t very tech friendly. Goes great with the other nest products!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful helper

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can control from phone , don’t have to walk to it , it learns my pattern everyday and every hour , remember it for next week same day , I can schedule temp for mid night , based on forecast . Gives home away assist to save money . I am loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The one thermostat you won’t regret.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this thermostat. Bought it before Black Friday and I wish I waited since it went down $50 on price for Black Friday. Otherwise this thermostat is absolutely fantastic, i love the different displays it shows when you walk near it. From weather, clock, temperature, etc… the use with the Nest and Home app are incredible. Love the learning schedule it has. The one thing I didn’t like was that went we had a power outage for less than 3 hours the battery showed that it was low on power and after power came back the internet didn’t rebooted and it said it was off line and I had to manually set up internet again. Other than that, the thermostat is absolutely fantastic on normal operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Nest Learning Thermostat a few years back. My old thermostat did not fit anymore with my new home renovations. In the beginning it was a love and hate relationship with this thermostat. I prefer my home a little cooler than the average person. I would have to fight with it to stay at my desire temperature. Remember this a learning thermostat and it does learns you cooling/heating habits. It took a few months before it actually got my temperature setting right. My family the loves having the app on their devices. So we rarely touch the thermostat. We love the fact that we do not have to adjust it when leaving or returning. It does this automatically and our electric bill has gone down since installing this thermostat. My thermostat in my second place went out and I replaced with another Nest Learning Thermostat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my nest thermostat. It was easy to install and I love being able to have so much control of my home furnace with my cell phone. I have been using the thermostat for a few months now with no issues, very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Thermostat to Install, Even Better to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd Nest thermostat and I can't imagine having a home without one of these installed. I am glad I used the wiring compatability verification step (on the Nest web site) in advance, because I learned that my new home required this Next Learning thermostat (rather the less expensive model). Then, during installation, when I wasn't completely certain of the wiring lettering / labels, I contacted Nest customer support and they were prompt, helpful and accurate. My Nest thermostat was working within 30 minutes of un-boxing. The complete temperature control this product provides (from anywhere in the world) has already been put to good use. I will continue to recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Smart Thermostat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! It remembers my temperature settings for the week and repeats them. It knows when I’m not at home and goes into Eco mode. When I start to return home I set my return temperature from my iPhone and my house is toasty warm when I arrive home. Truly amazing. No glitches.

    I would recommend this to a friend