Customer Ratings & Reviews

Installation was easy and works great! The scheduling screen in the app is a bit weird but once you get used to it, creating a schedule is not that bad. The away feature does not work as expected either. I wanted it to use the phones locations but it does not work properly.

I bought two Nests, one for each floor of the house. After the installation, my power bill has dropped anywhere from $150 to $300 depending on the month. My house is fairly large, and it was built 30 years ago, heating and cooling the house is just as easy as before and SO much cheaper. In the first four months, the savings paid for the devices. They were basically free. It is also a nice touch to be able to adjust the temperature from your phone if you wake up in the middle of the night from being too hot or too cold. Also, it worked well on maintaining an economic temperature when we were on vacation. It was a comfortable temperature when we arrived home as well. I 10 out of 10 recommend this product to anyone!

It was easy to install and setup. Seems to work well. Not too sure exactly how it works and how much it is going to save. Will wait for the winter to see how it controls the temp when it is cold. Probably would have purchased it without a $75 from DTE.

I purchased two of these when my local electric company was offering a rebate. Great product, love that It automatically adjust the temps when I'm away. Also like the fact that I can adjust the heat or air at night from my room. No problems with connectivity.

The Nest is a fantastic thermostat. It does exactly what it is supposed to do and is incredible user-friendly from both installation to daily use. You can also sync your Alexa up to it if you want to change the thermostat temperature. Great product!

The product was very user friendly. Was able to sign on with WIFI without issues. I enjoyed the touch screen and sleek style - comes in two colors.

Difficult to install,took hours,simple wiring on tutorial does not apply to all thermostat wires that vary,had to get technical help,which still took hours,finally got it too work,it looks great,it’s user friendly once it’s all wired up,you can be sneaky and raise and lower temperature and others don’t realize,got a great price once it went on sale.

Easy to install on wall. Easy to setup. Easy to link online. So far so good with everything. I have two in my home. One for the AC/Heat and other for zoned heat. Love the ease of adjusting the thermostat. Both on the nest itself and the phone app.

I love this thing. Installation was no where as easy as I thought it was going to be. I took a pic of my old unit but it did not have nearly all the same input terminals as the Nest did so it wasn't a quick swap. I actually had to swap it a few times to get it figured out and clean the wires up in the process which isn't really a bad thing. With that said I learned some things in the process which is ALWAYS a good thing. I love being able to just tell my Alexa to crank the heat a few degrees first thing in the morning before getting out of bed or easily setting up routines. This thing is awesome. Looks nice too.

The first gen I replaced worked fine. I bought the 3rd gen to use some extra sensors and get better control on the bed rooms. Works great easy to install only thing could have made it better is if it used the same base plate.

This is an amazing product, period! We installed two, and they work great. I do think there is a small learning curve, but after a couple of weeks it is second nature. Being able to see what is going on at the house when away, ...is simply fantastic. Good Job NEST!

Very trustworthy brand. I have two of these thermostats at my primary home, so I picked up another one for my vacation home. Not only can you remotely control the temperature, but you can save money in a few different ways. Create a schedule and if you don't know how or forget to, this smart thermostat will auto-create one for you; based on your habits or if it detects if you are home or away. Plus, most utility companies run rebate programs (Rush Hour). For example: to conserve energy the thermostat may auto raise or lower your temp by a few degrees once or twice months and in return, you will receive a check in the mail ($50 for each thermostat) I have received over $300 in the past few years!

Using the website's guided installation makes the process go smoothly. There are visuals for wire selection, connection, and setup. Once powered, programming is very easy through the app, and the dial control method is easy to understand and use!

I had them when they first came out. As soon as I moved into my new home, I knew I had to get them again. Loving the third generation. They work great. So easy to install. Usually takes longer to repair the wall from removing the prior thermostats.

The Nest is my second WiFi enabled thermostat. The first one was a step up from the basic type but operating it was very frustrating. Setup was a headache and not at all intuitive. Every time the internet went down it would take me at least an hour to get it reconnected. The last time I decided this is crazy. I checked out the Nest and found it on sale, that coupled with a rebate from my local utility made the purchase reasonable. Installation and setup was a breeze. Lots of you tube videos to guide you if needed. Additionally Nest has a remote sensor that is available for a decent price that you can place in another location in your house like your bedroom that will operate air conditioning or furnace to that location. Oh and since installing the internet connection was dropped, reconnecting only took a moment.

Easy to install and nice looking when it is on the wall. Everything included for easy and clean install. One of the best looking thermostats on the market, by far.

Set this up in about 10 minutes and ive never changed a thermostat before. The application is a lititle delayed when changing the temperature, in the 30 second range, but it's been very functional for me. That's my only gripe. It looks slick on the wall

Bought this to replace the frustrating thermostat the HVAC company installed. This was very easy to set up and run. As a bonus we can now also control it on our phones. We are very happy with our purchase.

I'm very happy with this Nest thermostat. I originally went to buy a Honey well but the sales people thought this one is more user friendly when it comes to programming the App. I figured I'd give it a try and return it if I didn't like it. My husband and I are not great with tech but together we got it up and running, any complaints thus far are due to user error as I'm still learning about the programming. One thing I wish was better is setting up the fan only. I currently have it running for 3 hours in the morning and there is only 1 fan setting, I wish it could be set on/off as desired as I would run it late at night before bed and perhaps during night when it's really hot. There is an option to run it as many hours as you want but not multiple options.

I bought and installed two Nest Thermostats myself and highly recommend this product. Some parts of the setup were a little confusing but ultimately I was able to do the installation without too much trouble. Aesthetics: the industrial design on the thermostat is lovely. I really like the way that it automatically lights up and shows the current temperature and setting when it detects motion. The scheduling UI is very intuitive. Nice to have apps on the iPhone and iPad. I’m ambivalent about the “learning” feature - do I want tight control over the temperature schedule vs. having the thermostat figure that out over time? Not sure yet. The big win here is being able to monitor and control temperature remotely & start heating up the house when on the way home, to have it at a comfortable temperature on arrival.