Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 16031 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend

Customers are saying

Customers value the product's exceptional ease of use and reliable overall performance, which are the most frequently praised features. Users also appreciate the convenience of smartphone remote control, straightforward installation, and the device's elegant design. While the connectivity options are well-regarded, some customers suggest carefully reviewing compatibility requirements before purchase. Additionally, a small number of users have expressed concerns regarding the longevity of the battery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 16,031 reviews
  • Rated 5 out of 5 stars

    So happy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so happy we decided on getting the Nest for our home. We were thinking about it for awhile and now we don't know why we didn't buy it sooner! It is beautifully designed and so easy to use. The screen is clear and the animations are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was very user friendly. Was able to sign on with WIFI without issues. I enjoyed the touch screen and sleek style - comes in two colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool way to control your environment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Nest Thermostat and I only upgraded to the 3rd generation as I had a new air conditioner installed which was not compatible with the 1st generation Nest I purchased in 2013. I find it very easy and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upstairs Unit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest 3 for our home. We started with one on the downstairs. It worked great. We added this second one a few months later after I added an office upstairs. Easy to set up and it saves energy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thermostat. Best ability is to be able to turn it on or off when out of the house or in another room. Would definitely recommend this to anyone looking for a new one. Very easy to use for non-tech savvy people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as good as the 1st one!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd nest thermostat and it works just as well. Easy to install, I followed the instructions included. Love it, works with the app on your phone and learns your habits. I've had the 1st one for over a year now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMRT Thermostat!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to set up. It does what you want it to do. You can check online and set the temperature, set away mode. After a few weeks it learns your habits and becomes more efficient. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest install I have ever done. It works flawlessly and saved 60 dollars on the first month I had it installed on my electric bill. It learns and creates a schedule for you based on your settings manually. Get one... I got a second unit for downstairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    convenience at it's greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im going to keep it short and sweet. Super easy to install yourself, beautiful design, flawless interface, app works seamlessly! To early to say if it saves me money on my utility bill but I really made the purchase for the programable features anyway.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat for all ages

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our nest!! So easy to use. Love how it tracks what we have used & adjusts to our settings/usage. Also love being able to set it from being away from home. Few cold nights at baseball we were able to turn on before we came home & it was nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's getting hot in here...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and nice looking when it is on the wall. Everything included for easy and clean install. One of the best looking thermostats on the market, by far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched our Carrier Edge programmable thermostat (doesn't work if you have the Carrier Infinity system) out and couldn't be happier. Really like the intuitive controls and ability to make changes to the system from home or when away. The self-learning algorithm has exceeded our household expectations and the Nest system itself has proven to be a key component in our overall smart home system. The only drawback was installation required an HVAC specialist to install. Had checked with Nest Support (amazing service) in advance it would work, but due to a proprietary cable from Carrier, needed to have it rewired at the furnace side of things as well as at the thermostat. Now that we are all set up, could only be happier if we could see the outside temperature listed on the Nest inside. Otherwise, amazing and glad we changed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Nest learning thermostat learned my temperature needs within 3 days. It’s so easy to change the temperature, if needed. I love having the app on my phone so I can adjust the thermostat from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the Best Buy sales people recommended the Nest to me when I asked what sort of devices could be controlled with my new Echo device. When I got it home, I followed the installation instructions. It was really quite simple and works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Home Is Now Smart

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, it makes it easier to turn ac/heater on & off, saves electricity by turning eco mode. Easy to install it only takes a few minutes maybe less than 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest 3rd Gen

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the nest 3rd gen thermostat and I don't know how one could live without it. The nest took only a half hour to install and has been operating well ever since. The best part is using it with your phone to control the temp or hooking it up to Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than our original Nest

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an 8 year old original version Nest which stopped working when we installed a new furnace (I still suspect the installer fried the original somehow). The new one is improved in many subtle ways (better WiFi, bigger display etc) yet keeps the same simple user interface. Also the new unit supports remote temperature sensors, helpful in rooms which stay colder or hotter than where the main Nest is installed. Works great with Alexa. We don’t use the learning features anymore since we’re home full time and my wife’s hot flashes don’t follow a schedule. There are cheaper WiFi thermostats but our Nest has worked so great we didn’t want to change brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent thermostat

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read up on thermostat and compared it vs Eccobee and honeywell. Decided on the Nest even though it was the most expensive one. Didn't regret the decision. Was easy to install, operating system was intuitive, the thermostat just plain looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Massive improvement over ancient thermostat

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and it works well. It is so easy to change time settings, heating and cooling, and controls well with the app. I'd easily recommend this and make sure to look into rebates from your power company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install; works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best is easy to install and so far works great. I can monitor our energy usage and make adjustments to be more economical. The auto-away feature doesn't work great for us because our thermostat is located in a hallway, but that's easy enough to disable.

    I would recommend this to a friend